Wireless Zone reviews

2.7

34% would recommend to a friend

(299 total reviews)

Scott Moorehead

33% approve of CEO

27% positive business outlook

Wireless Zone has an employee rating of 2.7 out of 5 stars, based on 299 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Wireless Zone employee rating is 24% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

299 reviews
4.0
Jan 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Pay based on Sales (uncapped potential) Great team of professionals at all the stores Lots of training to keep you knowledgeable

Cons

Pay based on sales (No steady pay check) Hours are retail so there is no structure to your work week Some days are 11 hour shifts No real opportunities for advancement

3.0
Nov 22, 2011
Recommend
CEO approval
Business Outlook

Pros

There is an opportunity to be involved with several aspects of the business including marketing, inventory management, and customer service. Additionally, communication between employees is outstanding. There are no "secrets" within the company; anything that effects the performance of the business is shared with all employees. Furthermore, employees are encouraged to generate ideas and implement plans to improve profitability. Employees are rewarded with cash bonuses or "spiffs" for meeting and exceeding goals.

Cons

While the company offers excellent opportunities for advancement, there is no "benefits package" offered to employees. If you need health insurance or a retirement plan, you'll need to seek coverage on your own, or set up an IRA or annuity with a broker. Hours can be long - particularly for managers - it is retail, after all. The work/life balance can be tough, since sales associates are expected to work nights and weekends. Additionally, the compensation does not make up for the lack of benefits typically offered by large companies. Pay rates ranging from $9 - $12 (including commission) for sales associates to $40,000 per year (including commission) for management are below average for the industry. Sales Associates typically work 35 to 39 hours per week while managers average 45 to 50 hours per week ($13.00 / hour base salary at 50 hours per week). Be prepared to deal with ALL aspects of customer service - from bill complaints to technical support issues - and most customers want and expect an answer very quickly. This can be stressful for some people since stores often get heavy traffic and there is often not adequate personnel on staff to deal with the level of customer traffic.

4.0
Dec 29, 2009
Recommend
CEO approval
Business Outlook

Pros

This company is a very good company to work for as far as helping out employees with personal matters. The pay is nice for people who can actively sell when the market is in a good standing.

Cons

The city i work in is being hurt dramaticly by the current economic conditions. So my pay has dwindled quite a bit. However all of my colleges that work in other locations are quite happy wth their pay.

Viewing 289 - 291 of 299 Reviews

Glassdoor has 301 Wireless Zone reviews submitted anonymously by Wireless Zone employees. Read employee reviews and ratings on Glassdoor to decide if Wireless Zone is right for you.