The company still behaves like a small startup in many ways. Although this has a positive impact on the ability of the company to move fast forward and empowers staff to be independent thinkers and free to decide on their own KPIs, there are some teething problems encountered in the process such as the lack of central direction, interdepartmental communication and consistency.
Furthermore the company has recently embarked on a cost rationalisation campaign seeing a very drastic change to expense control, somewhat to an unreasonable level when it comes down to work related travel policies and company events (e.g. Christmas party, etc.)
The area that needs the most improvement however is remuneration / benefits. Other than a base salary (typically lower than the industry) and share options (the future value of which in theory make up for the lower base salary) there are not other direct benefits such as private health / life insurance or pension plan. There are no salary reviews or any other provisions (performance, inflation or other) to adjust the initial base salary and share package, which is rather unfair. Holiday allowance is in line with the industry but nothing more and no provisions other than statutory are available for sick / family / bereavement leave etc.