Workhuman reviews

2.9

45% would recommend to a friend

(435 total reviews)
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Eric Mosley

49% approve of CEO

36% positive business outlook

Workhuman has an employee rating of 2.9 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Workhuman employee rating is 20% below average for employers within the Information Technology industry (3.6 stars).

Reviews by job title

435 reviews
5.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

My journey to and at Workhuman has been one of the most fulfilling highlights of my life. From 2002 to 2020 when Covid hit, I was a Monday thru Friday 8-5pm worker. It was the standard and the way. Covid made me evolve into a remote worker and people leader. I made the most of it while at a Top HR Tech leader and then building a new team at a Tech start up. But as I learned fully remote was just going to be the new way where I was with no office on the horizon, I couldn’t do it any longer. I needed that Monday thru Friday and 9-5 back for my mental health. I found Workhuman thru a connection and just fell in love with the people, the platform, the potential future and impact I could make and of course the gorgeous office. I remember on my in-person interview – our awesome recruiter gave me a tour and my constant compliments made her happy but she also said there’s a new office in the works for 6 months out that will be even better. SIGN ME UP! Every day I get to drive into the best office I’ve ever stepped foot in with over-the-top frills from the perfect café, to the gym, to the open concept workspaces where I can do my best work and collaborate with my team…and double tapping into that…working with the kindest and smartest people. I’m partial to my team being the best but the cross collaboration with other departments is wonderful as is just the organic socialness around the office. The leadership is top notch. I’m a manager level employee and I’ve had personal and professional conversations with VP and Chief level execs here. They ask about my life – they ask about business opinions. I feel truly seen and supported. If you’re on here looking to join us – you should. If you’re here as a prospect client to potentially partner with us so you can do Recognition RIGHT for your people – DO IT! It’s the best platform, the best company and the best people. I love this place. It’s my Disney World of workplaces.

Cons

None for me at this time

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Workhuman Response
10mo
Thank you for sharing your experience and its great to hear you are enjoying the culture and connections.
1.0
Jun 14, 2026

Making Work Less Human

Recommend
CEO approval
Business Outlook

Pros

The compensation is fine. A fair few people are actually nice and not just playing office politics with you. It can be low stress... if you are willing to check your brain at the door, blindly agree with the higher-ups, and act as a yes-man. No one actually pressures you to deliver real value or holds you to account as long as you stroke leadership's ego. It beats being broke and homeless.

Cons

The dysfunction trickles straight down from the top. After decades of leading one company, the CEO and his inner circle overestimate themselves, running the place like a classic dictatorship. Mid-to-senior management don't get to actually use the skills they were hired for; instead, they are overpaid messengers forced to micromanage their reports based on the executives' ever-changing whims. A few obvious or overdue wins have reinforced their hubris. There is no actual strategy other than "do stuff and hope it makes money". Psychological safety is on the floor. We are suffocated by false positivity and a "recognition" culture, but the the environment is deeply guarded. The smart people don't ruffle any feathers, play the popularity game, and avoid taking the fall for failures. Many recent departures happened under strange, rumoured circumstances, with roles staying empty and everyone on edge. The culture is split into two groups: the cheerleaders who hype up everything that leadership says (who knows if its genuine or just an act any more), and the people who haven't drunk the kool-aid but stay quiet. Burnout is so common that it seems like a feature, not a bug. We are constantly told to do more with less as leadership herald AI as a magical cure-all for our resource issues. Extended sick leaves are on the rise (obviously due to stress) but because everyone is terrified of layoffs, nobody wants to admit how much they're hurting. The "recognition" we get sometimes feels empty or even insulting as leadership ignore our actual working conditions. Not to mention the unfairness in how recognition is given. The only reason we still have any top performers might be that they're too exhausted to succeed in job interviews. Because of all this, the platform itself disappoints. We have released many half-baked, disappointing features that don't meet the marketing hype, and we only bother to fix them if clients kick and scream over it. The executives churn out too many ideas, refuse to prioritize, and treat the word "trade-off" as a dirty word. Middle managers are forced to drop everything and do the impossible for the hot topic of the month and just pray that the inevitable fire doesn't smoke them out. There are few rewards for suffering through this. Career development is not one of them. There is no budget or clear path for training, conferences, or certifications. The competency frameworks are either non-existing or so outdated that we're told not to use them, while HX always says they're "working on it". When frameworks do exist, they're more of a weapon to deny promotions than to help people advance. The promotion process is a complete black box, but they're incredibly rare anyway. At the manager level, external candidates are almost always hired instead of promoting from within. Then again, that might be for the best, since managers get such little training and perform so inconsistently.

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Workhuman Response
8h
Thank you for taking the time to share your feedback. It's clear that your experience has been frustrating, and we're sorry to hear that. We recognize that periods of significant growth, change, and organizational evolution can create challenges as a company scales from one stage of maturity to the next. Workhuman has built a highly successful business, become a leader in our category, and expanded our impact with organizations around the world. As we continue to evolve, we're taking the opportunity to re-examine how we operate, strengthen our organizational foundations, and invest in the systems, processes, and capabilities needed for our next phase of growth. That work is being informed by broad employee listening, including more than 100 employee interviews as part of our employer value proposition work. These conversations are helping us better understand what employees value, where we need to improve, and how we can continue building a workplace that reflects the very human values behind our mission. We appreciate your perspective
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