Honestly, this company is a mess.
It got insanely lucky during COVID when nobody wanted to work and suddenly every restaurant needed “fast hiring.” That one moment fooled leadership into thinking they built something revolutionary. They didn’t. Now that the market is normal again, the cracks are everywhere.
The product is nowhere near ready to compete with real payroll or HR big boys. Features are half-baked, customer support is overwhelmed, and everyone just pretends things are “scaling” instead of actually fixing anything.
Pay is bad. Like, embarrassingly bad compared to the market. People act crazy when there is leftover food from a lunch party. However, they still expect you to live and breathe the job. 6:30 pm meetings? Normal. Weekend work messages? Normal. CEO bragging about his 13-hour workdays? Always.
The CEO is actually the worst part. There’s a lot of talking down about the very community that makes the company money. The CEO despises them with a patronizing attitude and considers them an uneducated bunch. Sales and marketing get brushed off or laughed at if you are being thoughtful for the customers. If you are responsible for a project with a budget, get ready to meet his world domination level expectations with middle schooler lunch money.
There’s also a huge ego problem at the very top. Same personal humble upbringing story repeated over and over. Same bragging about the Harvard MBA. Same need for attention. Company social media feels more like a personality cult propaganda machine (check it out and see for yourself) than a brand for an official business.
The CEO also loves putting people on “trial” contracts and contractor roles before offering full-time, which they act like is some genius strategy instead of just stressful and exploitative. Internal promotions barely happen. I have been here for a long time, and I have seen so many times they’d rather hire outsiders who don’t know enough and let teams suffer.
Everyone is encouraged to leave good reviews on Glassdoor and app stores. The CEO himself spent a lot of time doing that as well. Funny how that works. However, most of us are really just trying to make some money while we are here, while mass applying for other roles.
