All employees except ownership and executives are severely overworked, underpaid, and underappreciated. Expectations were to work 50-60 hours a week minimum at $15/hr for a customer service management position in 2015. In San Francisco. That is not a liveable wage. Also, there were no benefits offered and were only slowly being rolled out when I left. The idea was to hire young and hungry people and work them into ground until they burn out, and replace with another hungry young person. The positions were sold as “great experience on your resume,” not great jobs. Commuting to their office location took up to 6 hours total every day. Their infrastructure and ordering systems are intentionally cheap and difficult to use. The owner David actively pursued the Amazon model of being as cheap as possible while getting maximum effort out of the employees. They like to talk about their culture as a family, but treat them like livestock. When I put in my notice I was told by the co-founder Michael Casotti that “40 hour a week jobs that pay liveable wages don’t exist for a person like you.” They are pretending to be a 21st century tech company operating on 20th century tech and business practices. Could not in good conscience recommend this company to anyone, even those just looking for great experience. It is not great experience here, it is frustration and burnout.
