World Wide Technology reviews

4.0

78% would recommend to a friend

(2,523 total reviews)
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Jim Kavanaugh

89% approve of CEO

79% positive business outlook

World Wide Technology has an employee rating of 4.0 out of 5 stars, based on 2,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The World Wide Technology employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

WWT claims to be a great place to work. It is a great big cult to work at, for sure. I found my five years to be filled with creepy management that was poorly trained, especially on the AS side. But the pro is that you can definitely find work elsewhere and the benefits are company paid.

Cons

I could list so many that Glassdoor would crash. This company has more against it than for it. They kill all the small players and will eek out a profit by any means necessary after they kill the competition. If your a company looking to hire, take these good engineers and put the company out of its misery already.

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World Wide Technology Response
2y
We appreciate your feedback and wish you the best in your future endeavors.
2.0
Aug 25, 2023
Recommend
CEO approval
Business Outlook

Pros

WWT gives the architects a lot of opportunities to get your hands involved. Lots of strategic discussions if you like that.

Cons

Too many siloes. Everyone owns "something", until they have it ripped away by some other "owner". No one actually works together. You have no power to execute change with other people who might logically work with you. Management by checklist. Quarterly partner reviews are just a dog-and-pony show - there is no effort to fix things. Partner management is all about catering to a partner, not really integrating them. It's so easy to get trapped between competing demands on your role and no one will get with you to reconcile these changes. Manager X says, "we don't do that, I'll fire you if I catch you doing that". Manager Y says, "it's your fault if this fails because you don't do that task." Managers X and Y won't ever talk to each other - you have to figure out how to tread between the two poles. As long as the partner is helping fund your compensation and the check clears, they're fine with it. No one in leadership wants to hear about problems. The approach is to "counsel" you out of believing that. There's no culture of solving a problem or changing an established practice. There are too many layers of management for such a relatively small company - I influence millions of dollars of revenue and I'm 8? levels below the CEO (and it's always churning - no one ever knows who is actually in charge). I'm working 2 full-time jobs, it feels like, with little practical support to navigate between them. I'd like to look for a different role in the company, but I'd be blocked by my current boss and the vendor management. I don't even know who I'd escalate to. There's no HR group with an open door policy. I'm too well known outside WWT that when/if I started looking around, it'd be very public. There's no "quiet" job search in my role. My mental health has severely declined in this role. I'm tired of people saying (even jokingly) that I'm going to get fired when I try to take initiative to solve things that they don't care to solve.

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World Wide Technology Response
2y
Thank you for your feedback. You’re always welcome to have a confidential conversation with HR. You can engage your HR Business Partner confidentially through the HR Portal. Other than this you can contact Paul Koetting directly. If you would like to participate in helping us try and address your specific concerns, we would like to hear from you. Thank you again.
1.0
Mar 21, 2023

World Wide Technology is the worst place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health benefits were above average.

Cons

World Wide Technology grossly underpays their employees. They float their "excellent" health benefits in lieu of sweatshop wages; however, it does not negate the fact they pay their employees 15-20% less than median market value. You know it's bad when their own internal recruiter agrees their pay band is "sub par." As a corporate culture, they heavily rely on their core values "The Path" but it only serves to benefit those in leadership. Management uses these ideals (cough, cult diatribe) to disperse any type of ill employee ease when it comes to questioning process and procedure. Trust is a two-way street and leadership doesn't like it when employees hold up a mirror and show them their own corporate reflection. There's no training offered outside their five-and-dime crash course with training specialists who regurgitate the corporate drivel and expect you to sip the Kool-Aid at the end of the week's long training course. At the end of training, employees are expected to have a solid foundational knowledge of a broken and flawed propriety system known as MES. Need help? Docman 2.0 is there to confuse you further. The employees I worked with were suffering severe burnout due to mandatory OT, ineffective leadership, and varying degrees of work load expectations per individual's skillset. Leadership will not hire new employees so instead they over abuse the people (resources) they have on hand forcing them into a rinse and repeat cycle. The individuals I worked with were stuck in the same dead-end job for years on end. They were unable to level up because management imposes blockades to retain their SMEs and hires their best friend rather than the most qualified candidate. The HR department is ripe with bargain bin psych majors who think they have a grasp on interpersonal relationship building. Nope, at best they try to mitigate the fall out when employees have behavioral problems and create conflict within departments. Rather than eradicate the problem, HR coddles and caters to it, thus allowing it to bleed all over the rest of the staff. WWT's open door policy leads only to a surface level conversation and then a prompt closing of said door. Investigations lead nowhere and if you speak up then you become a target -- better to stay quiet and complicit. If you rock the boat, they will make sure you sink with it.

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World Wide Technology Response
3y
Thank you. WWT derives it’s compensation ranges from multiple third-party professional organizations. This information is not “crowd sourced” and it ensures we are always paying competitively. Current employees may review our compensation strategy within WWT’s SharePoint site (United). We have been very fortunate to be included on Fortune Magazine’s best places to work list for over 10 years. Our goal is always to be a Great Place To Work For All and we are sorry this was not your experience. We wish you all the best.
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