Pros
- Jim K is a great CEO - great access to technology - amazing experts and people - Customers love WWT, which makes everyone very proud of it
Cons
(my thoughts are about the UK business - in the US WWT seems to have very few if any cons!) - it is a bit 'smoke and mirrors': there are several innovative 'initiatives' and interesting projects but in the end they tend to go nowhere. The reality is that WWT is a business that sells 'boxes' (mostly Cisco and Dell) and its accompanying supply chain and enterprise licences. - Bad bad managers! WWT fell on the same trap as many companies: promoting good individual contributors (usually salespeople who smash targets) to management positions, even when they have none of the qualities needed to manage teams. It means lack of structure, no clear direction, endless meetings where the organiser (usually the director/senior VP) shows up very late or doesn't shop up at all... and above all, a 'firefighting' culture: you can't plan your days ahead because every day the management comes up with something that needs to be done immediately. - Lack of transparency. From time to time there is the announcement of a big win that was made behind closed doors between the senior leader, the vendor and the customer. Sometimes a PO comes from nowhere, you as part of the account team don't know what it is, but the message from the top is 'don't worry about it, I'll take care of it'. Overall WWT is a great company, but only if you don't mind working in a sales-led environment with no structure, bad management, no focus and no time to think clearly, but under the illusion that everything is great. (because sales targets are being met)
