First and foremost, the most significant con would be that I strongly disbelieve that WWT has the right people, in the right places. It's almost as if we've completely forgotten the building blocks, or core structure, of the company... The core values. I'm not sure what the criteria for becoming management, or leadership, is these days.. but it's not confidence inspiring for the employees. In the last 3 years, regarding shipping at least(and most likely many other departments), I've not seen one change in leadership that has actually improved the business, whether that's culturally or strictly business. There was once a manager, while she could be strict, was passionate about her job, she made people work though.. and people didn't like that. What we are left with now, are managers too afraid to do their job. Even going as far, as to hide and/or cover up things that should absolutely end in termination for the employees involved(ie. leadership sleeping with associates, selling/using drugs and/or alcohol on the premises WHILE working, getting drug tested and using fake urine etc.). I focus so strongly on leadership, because I truly believe that's were a great place to work starts at. To summarize leadership(in shipping), I'd say that.. Leadership is not in a great place. There are almost no core values shared among leadership, no structure, and in turn.. you have an extremely low morale among the associates.
Furthermore, the issues go beyond management. The associates... It's almost as if the quality of associate has went downhill in the last few years. I've seen maybe a handful of people come in, motivated, and ready to take on the job they signed up for. Most, come in.. with little to no drive. The work ends up getting pushed on to senior employees, which seems fine.. but, ultimately, it stops there. The new hires never get any better. This leads to my next point.
We have a severe lack in training, and lack of consistent process for new hires. Almost every one who is new gets taught by someone, who hardly knows the process themselves. On top of that, so many of these people come in.. and refuse to listen to a *senior* associate, because they're "not their boss". In turn, management does nothing, so the new associate does everything in their own way.. leading to a disruption that leads to a lower quality of work. To counteract that, I highly recommend implementing a "training team", however that may look, in each department. A team of subject matter experts, training every new employ in that department. Lastly, concerning associates, the ones left have either been beaten down so low that they simply lack passion, or, they're new and have come in with no passion to begin with.
To summarize WWT as a whole:
I think it would, and COULD be a great place to work, IF they could step back for 2 seconds to view it as it is, and not as it was. What it is now, is something that has become nearly fully engulfed in believing that it is a great place to work.. instead of actually finding out, from the people doing it, whether it IS a great place to work. Compensate the level of work you desire, not the "competitive pay", would also help motivate people.
