Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,549 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Aug 3, 2019
Recommend
CEO approval
Business Outlook

Pros

It's good if you like kitchens

Cons

Poor management from senior leadership, limited options for progression and everybody's treated like a factory worker

2.0
Sep 13, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great showrooms - Thorough On-boarding process

Cons

Scam-like: - OTE quoted is not achievable unless you are a showroom favourite as management assign leads on this basis & not fairly on rotation. Becoming a showroom favourite is highly unlikely due to getting so few leads; regardless of conversion, it’s justified with revenue full stop. The exception may be starting in the winter sale where you will build your figures rapidly (supposedly). - Target allocation does not reflect the basics eg how many hours worked, some weeks it will simply be revenue target divided between x amount of staff. And yes, it’s weekly with the monthly curve being a total mystery to management. - Earning money even less likely now that margin management & it’s related bonus has been removed. Why? Managers would butt in and offer ridiculously low offers, below the margin, through desperation to get the figures on the board. - A LOT of reception work. That’s where the leads are is clap trap, aside from weekends when there are dedicated lead takers & it’s forbidden for you to try. - Fairly unprofessional management, very emotionally charged. - Expect to get leads/ sales assigned to others without discussion with you. Keeping a written note of all Sales is essential to notice any wrongdoing. - Only part-time hours - The basic is MINIMUM WAGE. Management don’t seem to know that £29k basics are considered fairly entry level in sales, they relate everything back to retail. Or worse, McDonalds. - Constantly laying people off. It seems every time the showroom doesn’t hit target, the bottom in the year to date goes. Nasty if tables are turned & you are the one calling time. My manager did not respond to the expected reference request from my new employer. - Strange sycophantic vibe re the owner Malcolm.

2.0
Jul 5, 2018

Kitchen Designer

Recommend
CEO approval
Business Outlook

Pros

Good money to be earnt.

Cons

Unsociable hours. 34 hour contracts, have to do 45 to get work load manageable no time for lunch. Over worked.

Viewing 325 - 327 of 2,549 Reviews

Glassdoor has 2,609 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.