Wren Kitchens reviews

3.5

59% would recommend to a friend

(2,550 total reviews)
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Tofiq Malik

63% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
4.0
May 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Wage, like many jobs the wage is the most important to the majority of us and at Wren if you truly commit to your work you can easily earn 65-70k a year. My lowest earning year was the first complete year at £52k. - Flexibility - as the mobile designer I have a flexible job role that means I get to drive around all of Scotland (especially nice in the summer) and also work from the office and other location if I choose to, the other benefit would be as you aren't in the showroom permanently you can change days off and get holidays a bit easier. Company events and development- At Wren they host an event at the end of the year that is great fun and you get to be surrounded by the best of the best in the company. The company's always changing and taking feedback from staff- this is very important as no job is perfect but its nice to work for a place that can be so adaptive. Longevity- If you are good at your job Wren will not sack you (as a designer) you are they key stone to the company's success and they back you 100%.

Cons

- Hours - You often find you will be working 3-4 hours over your contact a week. -work life balance- although you can alter days off and get holidays the days are restricted and any bank holidays/ festive holidays you are normally working (except 3-4 days at XMAS ). Although not a negative - most new starts feel like they should be able to start at 100mph- the job takes a long time (6 months to a year) to properly get a grasp of what is possible so when you first start you are gently held back to ensure you aren't making mistakes on peoples kitchens (which from the business and customers perspective alot better as there are few complaints errors and charges against designers/managers. - Progression- unfortunately unless you are wanting to take a pay cut progression is very difficult for a designer to become management as you have to do time as an AGM (which can lead to a pay cut if you are a high earning designer), before making GM however the experience is essential to run one of the Wren showrooms. - Getting charged for errors on plans - this is the most demoralising thing that can happen a mistake on a plan you get charged for - tough but fair. You quickly learn to stop making errors.

5.0
May 13, 2023

Best Job I Ever Had

Recommend
CEO approval
Business Outlook

Pros

Good opportunity to earn good money (commission) High Quality Showrooms Good technology (Macs + Virtual Reality Studio) Fantastic Training at the Nest

Cons

Threshold - to start earning commission you have to meet a threshold which keeps being increased - it is even more annoying to not earn commission for the sales you have made to meet your threshold Free issues - any mistakes need to be paid for out of the designers commission (for example if the customer needs a 500mm base unit instead of 600mm the designer will be charged for 50% of the value of the product) it can be hard to prove who is at blame for the error but 90% of the time it will be listed as 'designer error' and the designer will pay for it

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Wren Kitchens Response
3y
We appreciate you for taking the time to leave a review and expressing your concerns. At Wren, we value our employees as the driving force behind our success. Therefore, we actively encourage all our staff to provide feedback, enabling us to collaborate in fostering a supportive environment that allows you to thrive and progress in your career with us. If you would like to discuss anything in more detail, please get in touch with us at LetsTalk@wrenkitchens.com. Our team is here to lend a listening ear and help you out in any way we can. Thanks, Wren Kitchens
5.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The best showrooms, the best training, the best people. Amazing team behind the scenes that is constantly pushing the boundaries of innovation in kitchen design. Great career progression where hard work is rewarded. Proud to be a part of such a forward-thinking, family-owned business.

Cons

None, genuinely. As a current employee, I must say that the absence of cons speaks volumes about the company's focus on providing a positive and fulfilling work experience for it's employees, ultimately leading to the company's continued success.

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Wren Kitchens Response
3y
Thank you for taking the time to share your positive experience at Wren Kitchens. We are thrilled to hear that you have been with us for over 5 years and that you have had such a positive experience. We are pleased to hear that you have found our showrooms to be the best and that our training and team have been amazing. We are proud of our innovative kitchen designs, and we strive to constantly push boundaries and raise the bar in the industry. Thank you for being a part of our team and for your dedication to Wren. We look forward to continuing to work together and providing you with a fulfilling and rewarding career. We're always here to help, please don't hesitate to reach out to our team at LetsTalk@wrenkitchens.com. Thanks, Wren Kitchens
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Glassdoor has 2,610 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.