Wren Kitchens reviews

3.5

60% would recommend to a friend

(2,547 total reviews)
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Tofiq Malik

64% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady income every week plus overtime.

Cons

The standing and noise is excessive

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Wren Kitchens Response
3mo
Hello, thank you for leaving us a review and sharing your thoughts. We're pleased to hear that you found our pay structure rewarding. We appreciate your feedback regarding the work environment, it helps us understand where improvements may be needed. If you would like to share more about your experience or discuss it in further detail please get in contact with us at LetsTalk@wrenkitchens.com Thank you again for your feedback and for your time at Wren, we wish you the best in your future.
5.0
Feb 28, 2026

A brand new employee

Recommend
CEO approval
Business Outlook

Pros

I am new to the company, only two weeks in but really wanted to praise the company for all the support and help I have been given so far. The training has been incredible, I have learned so much already and have been made to feel very welcome. I have generally really enjoyed the experience and would recommend : )

Cons

I have enjoyed everything so far : )

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Wren Kitchens Response
3mo
Hi there, thank you so much for taking the time to share your early experience with us, and welcome to Wren! We’re so pleased to hear that your first few weeks have been so positive and that you’ve felt supported, welcomed, and well trained from the outset. Creating a strong onboarding experience and providing comprehensive training are key priorities for us, so it’s fantastic to know this has made such a great first impression. If you have any further questions or want to discuss your experience in further detail please don't hesistate to contact your line manager or get in touch with us at LetsTalk@wrenkitchens.com in future. We’re excited to have you as part of the team and look forward to supporting your continued success and development with Wren!
2.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

•Warm, comfortable offices •Tea ladies are genuinely lovely •Cheap, convenient canteen lunches •Sociable environment if you are younger, plenty of people around your age •Part time flexibility (this worked well for me) •Quarterly bonuses exist and some discretion is sometimes applied when targets are clearly unrealistic

Cons

•Disorganised structure in Customer Service, frequent changes to roles and reporting lines •High staff turnover, and it is easy to see why •Management instability, managers moved around often, sometimes demoted •Culture feels heavily stats driven and one size fits all, even when roles are different •Targets and review scoring can be inconsistent, managers may acknowledge targets are not realistic but you are still marked down officially •Harsh approach to sickness absence in my experience, even when illness is genuine and evidence is available •Poor communication after dismissal, told you can get in touch but then no reply (even after a month)

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Wren Kitchens Response
3mo
Hello, thank you for taking the time to provide such detailed feedback. We’re pleased to hear that you valued the working environment at The Nest, the flexibility, and social atmosphere. We also recognise the concerns you've raised regarding structure, communication, performance targets and leadership consistency. We take this feedback very seriously and if you’re willing, we’d encourage you to contact us directly at LetsTalk@Wrenkitchens.com so we can understand your experience in more detail and address these concerns properly. Thank you for being a part of Wren and we wish you the best in your future.
Viewing 52 - 54 of 2,547 Reviews

Glassdoor has 2,607 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.