Pros
Hours/contracts available, plenty of different contracts available so work/home life balance can be achieved if you are smart enough! Expanding at a phenomenal rate with plenty of opportunities for progression. Very passionate company/staff. Best product on the market that sells itself. Training is second to none at the academy. Plenty of procedures in place that help and guide you (providing the management follow them) The ideas and creativity from above are sometimes brilliant, but are then not put into place by retail! Designer bonus structure. Compliance Officers checking everything you do. Beautiful showrooms.
Cons
Quality can vary from store to store/no consistency. Quite a lot of designers and store/assisstant managers are clueless and have been overpromoted/should not have been taken on in the first place. Once left the academy there is no support for new starters (varies per store) current buddy system is useless. You don't actually get managed due the constant push for target (hourly, daily, weekly, periodically, last 4 weeks, last 8 weeks, last 12 weeks, monthly, yearly, seriously!) Management bonus structure. Communication from departments at head office. Often things are chnaged and nobody is made aware until an error is made, then the attitude is just "should have checked" Overbearing amount of KPI's that mean nothing. Management get paid on 1 KPI, nobody cares about the rest. Retail side of the business lacks focus on anything but target. No comeback/disciplinaries for people that don't care. Nobody wants to listen to your opinion. A pretty face can get you a long way.