Wren Kitchens reviews

3.5

60% would recommend to a friend

(2,547 total reviews)
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Tofiq Malik

64% approve of CEO

55% positive business outlook

Wren Kitchens has an employee rating of 3.5 out of 5 stars, based on 2,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wren Kitchens employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 15, 2016
Recommend
CEO approval
Business Outlook

Pros

Not a lot. Customers are nice and it's good to be able to interact with people excited about their purchase

Cons

Dreadful work environment. A very bullying culture and poor support, communication and management. Got through 11 managers in a year and almost double that of designers in the showroom. Training is poor. Company purely interested in sales no care for your customers. A lot of management are ex phones 4 U and are trying to base their work methods on that failed basis.

2.0
Sep 26, 2016

A Circus run by Clowns!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On-site coffee bar, gym and beautiful surroundings; they even have live-in geese on the grounds! Some genuinely wonderful colleagues. On the up side the teams do harbour some real talent and I am pleased to say that there are a number of superbly down to earth, capable, articulate and well mannered individuals in the ranks - sadly they're often overlooked or driven to near madness because of the negative aspects of the company.

Cons

One day you have a job, the next day you don't and you probably won't get a clear reason as to why. The CEO seemingly has little or no idea what is going on in his own company. Staff are treated like commodities. Unfortunately there is a culture of complacency, ineptitude and fickleness that seems to be present at the higher levels of the business. For a company owned and operated under the watchful eyes of supposedly successful businessmen there is a huge amount of inconsistency and a massive amount of money wasted, from half-cocked campaigns to incredible stock deficits. Poor communication, an inherent lack of understanding and minimal levels of awareness between departments in terms of operations and creative practices impacting on the efficient development, execution and delivery of internal projects. Colleagues from different departments end up in cliques, naturally this will happen in most workplaces with a large number of staff, however there are few opportunities for staff to engage with one another in social settings. There is also an element of fear as the staff turnover is notoriously high with colleagues being served their notices on an unsettling regular basis for some ludicrous reasons. The toughest challenge at Wren is simply keeping on top of last minute requests and second-guessing the poor quality of communications, the lack of clarity or the contradictory nature of requests. A startling lack of logic and the rare application of foresight make for an incredibly challenging experience.

1.0
Aug 16, 2016

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The basic was good. Nothing else

Cons

Bully culture, field managers had no idea, service was terrible, installers leaving. Sack culture. Worse place I've worked

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Glassdoor has 2,607 Wren Kitchens reviews submitted anonymously by Wren Kitchens employees. Read employee reviews and ratings on Glassdoor to decide if Wren Kitchens is right for you.