X reviews

3.0

36% would recommend to a friend

(2,263 total reviews)
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Linda Yaccarino

35% approve of CEO

32% positive business outlook

X has an employee rating of 3.0 out of 5 stars, based on 2,263 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

The people here are friendly and open, and generally humble despite the high bar we set for hiring engineers. While at other companies I had often gotten the feeling that asking questions or going over to talk to another engineer was an unappreciated intrusion on their time, people at Twitter welcome questions and collaboration, and are happy to help each other; engineers who have been here several years treat newbies and interns with as much respect as they would another senior engineer. The message I got when I joined the company almost 2 years ago was to "never assume people within the company know best." This is a mindset I fully support and admire Twitter for having - it is so easy and can be so crippling to a company and to your own personal development to get boxed into thinking "we know best" and dismiss challenging viewpoints and ideas from the outside world. I could say plenty more pros on other aspects of the company, but this is by far one of the most motivating reasons I came to work at Twitter.

Cons

We have a chronic problem with email volume. Pretty much everyone at the company suffers from a flooded inbox. We try to fix this problem by making lists for different types of emails so only people who want the emails will get them. Great idea in theory, but the truth of it is that people don't get on the lists they need to get on, which means people posting to the right list don't get the message to the people they need to, resulting in them just resorting to posting on the main list again.

5.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, smart people, interesting and engaging work, good food, fun events, benefits of a big company with the feel of a smaller one, easy commute from surrounding areas, general concern for employee happiness and well-being.

Cons

Somewhat flat hierarchy results in fewer advancement opportunities, fair compensation but not a leader in the industry, area around HQ can be a little dicey.

5.0
Jul 30, 2013
Recommend
CEO approval
Business Outlook

Pros

Love the energy and the overall atmosphere of my colleagues. These folks are so upbeat, optimistic and passionate about the product it makes you want to invest your own money into the company. Senior management does a terrific job of talking about high-level goals and accomplishments on a bi-weekly basis. The vibe during those meetings is electrifying, thanks in part to the CEO Dick Costolo who's both energetic and hilarious. Ideas put forward by non-managers/VPs, including those from projects that happen during a quarterly hack week, are also taking seriously. There are forums where such ideas are discussed, and when appropriate they're adopted into the product. Last but not least, there are tons of amazing perks including 3x/day free meals prepared by a world class chef (seriously, you have to try it), free beer on tap, lots of activities/classes, etc.

Cons

Some people might be put off by the narrow pyramid of direct reports reaching up to the CEO, i.e. there are too many layers separating most employees from the CEO in comparison to some other companies.

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