XPO reviews

3.6

68% would recommend to a friend

(5,882 total reviews)
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Mario Harik

83% approve of CEO

64% positive business outlook

XPO has an employee rating of 3.6 out of 5 stars, based on 5,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The XPO employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Mar 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Hires good people. A company that strives for excellence regardless of how they obtain it.

Cons

Hires good people who eventually turn bad because of negative culture. No patience, and low tolerance for mistakes. Many managers, like some in Client Support are critical and mean-spirited. In order to stay afloat you have to aggressively defend yourself and constantly CYA. Anyone who has given this company a positive review are the culprits. I'd give it a positive view if I was a jerk too.

1.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The only thing and I mean only thing I can think of is that the dress code is very, very casual. You can actually wear jeans and tennis shoes every day. That's about it. I honestly cannot think of another pro to this company.

Cons

Managers- My area and the ones I actually have contact with are ridiculous. The managers are not managers. If I wasn't still there I'd have plenty to say to a lot of people but for now I'll have to keep it to myself. Hopefully not for long. They treat associates like they don't exist. Good luck even getting them to even acknowledge you at all unless it's something nasty to say to you. Just look around. Everyone that works there is from an agency. Now they have the right idea, try the company out first. I was sold on what a great company this is and the great job with excellent opportunity and salary in my interview. Not the truth at all. Actually couldn't be further from the truth. It is Tuesday and I can honestly say my manager has not said more than five words to me in a week. I'm talking since last week. This is fine with me because it's less I have to be talked down to. If anyone from HR reads any of these reviews then I say to you to please, please, please check into your management. Do everyone a favor. Maybe pull a couple people from each area and ask a few questions. Please get more involved. You have no idea how bad people are talked to and degraded. What makes it so bad at least from the few managers I've had such a pleasure working for is that they don't know their jobs and that's why they treat you like crap because they can't answer a single question and they hate if you know something that they don't. Sorry, most of this is focused on the managers but there are other things. This is just the biggest thing I see and others I speak to that would never say anything. People need work on Ethics and their morals. Salary- The pay is ok but definitely under what others in the same positions at other companies are being paid starting out and they actually get 90 day reviews not to mention just feedback in general. Just telling someone they're doing a great job goes a long way but that doesn't happen here. Training for the bosses would go such a long way. I only speak for Dublin, OH. I have no idea about other locations or all the areas here for that matter. I know we all get paid for our work but it doesn't mean people should be talked to or treated badly just because they can and can get away with it or just because you're paying us. A little appreciation will work wonders. Associates are not appreciated and believe me it's not a hidden thing. We all know what is going on with everyone else except ourselves. Peggy, Sue and Tom know about me I just don't know about me. It's unprofessional and should not be tolerated. It's whoever is in the click that's who is in the know about everyone. Our bosses should not be talking to our coworkers about us. Suggestions- We have a suggestion box that we are told is anonymous but I doubt it's taken seriously. I know some things that people have said and put in there and nothing. I get everything you suggest will not happen but you would think some things would be brought up and discussed. What about having a focus group? Questionnaires? Something has to work and get upper management’s attention.

1.0
Feb 14, 2014
Recommend
CEO approval
Business Outlook

Pros

There is not 1 pro!

Cons

Pay is horrible and the commission plan changes almost every month and never in your favor. I've been here for 16 months and have been forced to move desks and buildings 11 times! Really? They don't have a freaking clue what they are doing. Horrible corporate atmosphere.Lowest possible insurance coverage. Pretty much no insurance coverage. They make you work 9.5 to 10 hour days and a Saturday every other month with NO compensation. They do not care about their employee's well being at all. Snowed and iced over 7 inches here. Roads were horrible and unsafe. The Mayor and Governor pretty much closed down the city, yet we get back to work the next day and our manager threatens everyone with no pay and says that we should have all come in. Yea, who cares if we die or get in wrecks on the way here. As long as XPO can make their money. I know of a company 50 times bigger than XPO that closed down their offices due to weather and made it mandatory that all 900 local employees do not come in. That just shows you how much XPO cares about their employees. All they care about are numbers. How much can you make them and how many phone calls do you make a day. Give me a break! I hope this company fails and goes bankrupt !!!!! DO NOT work here and if you already do RUNNNNN!!!!

Viewing 31 - 33 of 5,882 Reviews

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