Xplor Technologies reviews

Vile place, awful horrendous job and its employees aren't any better. Firstly, your job is to tell irate customers that the absurd fees charged to them are legit and they'll have to suck it up. In a nutshell. You'll hear people shout and cry guaranteed. Back to back calls all night long too, and with those lovely call center metrics you'll be questioned if you take a toilet break thats too long. But you may get a slice of pizza every few weeks if you're lucky! Several employees are (i use this word in complete confidence) bullies. You will be made to feel stupid, name called, made to feel uncomfortable, laughed at, talked about behind your back, I could keep going if I wanted to, but my point has been made

The Qikkids team in Brisbane were treated like the step sister to the Xplor Melbourne team. TL’s always had to fight to get the same for the employees in Brisbane. Example, same roles however Melbourne salaries were higher. We were told it’s because cost of living in higher in Melbourne. Applied for a role with the Xplor team and only stayed a few months. The TL was not supportive. Trying your best to do great work for clients, however more and more cases were dumped on. They do not care about building relationships with clients, it’s unfortunately all about the money. Too many people in higher management positions left around the same time. - red flag