Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Xplor Technologies

      Engaged Employer

      Xplor Technologies reviews

      3.0

      43% would recommend to a friend

      (454 total reviews)
      avatar

      Randy Eckels

      24% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Xplor Technologies has an employee rating of 3.0 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Xplor Technologies employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      454 reviews
      1.0
      Apr 3, 2022

      Culture focused on few elites

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management are optimistic. Benefits are ok in the most part.

      Cons

      The company technology is dominated by few elites. Low level engineers are not respected and sometimes too much politics. Elites normally purged people hired from previous manager to build their own circle. Turnover rate is not only caused by "great resignation". It's the management style. "Big Happy Family" only exists on upper management.

      avatar
      Xplor Technologies Response
      4y
      Hi there, Thanks for taking the time to share your feedback about working at Xplor. We’re sorry to hear that at times you didn’t feel respected. One of our goals is for Xplor to be a great place to work, so we’re grateful for your thoughts to help us keep making Xplor better. We’re working hard to create a culture at Xplor that puts people first, where we act without ego and where there’s space for everyone to thrive. As a young company, we know we’ve still got work to do on this. Recently we’ve launched our Leading @ Xplor development program for our managers, to keep equipping and empowering them to be effective and supportive of their teams. We’re committed to listening to all feedback, as we use it to keep improving the way we work. Thanks again for taking the time to share your experience. Stefan Welack Global Talent Operations Lead
      1.0
      Mar 30, 2022

      Very repetitive and unfulfilling

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The support team members on my level were mostly kind and helpful. Adequate training was provided. Very understanding and accomodating when leave was needed urgently or unexpectedly.

      Cons

      Managers and recruiters lied during interview process which resulted in me accepting a job I specifically did not want to do because of what I was told. Extremely repetitive. The products are simply not good so you spend all day ‘fixing’ the same issues for customers over and over again and even when you pass on these trends, nothing seems to happen. Employees were made to sacrifice their lunch break one day a week (which they aren’t paid for) to have a team lunch via webcam which was awful. What management say and what they do changes day to day. After being told the job was not about taking the most calls per day, it quickly became all about that number but they still claim it ‘isn’t a call centre job’.

      avatar
      Xplor Technologies Response
      4y
      Hi there, We appreciate that you took time to share your feedback and are glad to hear you enjoyed the people you worked with – we think we’ve got some of the best people working at Xplor! We’re sorry to hear though that there were some parts of working at Xplor you didn’t enjoy. Xplor has grown by acquisition and we’re proud of the incredible products that help our customers grow their businesses and spend more time with their clients. In recent months, we’ve taken time to get our product roadmap right, listening to customers, the industry and Xplorer feedback, so that our products meet the needs of our customers now and into the future. We need to make sure we communicate clearly about these plans, so that Xplorers working on these products know that things are being done to constantly improve, while acknowledging the challenges that exist too. Thanks for your feedback about the onboarding process. We’ve been working to improve this and are about to launch the first phase of our global onboarding process, so that every new Xplorer gets the support they need. This includes having all our resources in one simple learning path on Udemy and a buddy scheme to help get connected in Xplor quickly, along with many of the other things you’d expect for a great onboarding. Our purpose is to help people succeed, and one of our goals is for Xplor to be a great place to work. While we’re still a young company and growing fast, your feedback is incredibly helpful as we keep making Xplor a better company. We wish you the best in your career and thank you again for sharing your experience on Glassdoor. Thanks. Stefan Welack Global Talent Operations Lead
      5.0
      Mar 28, 2022

      Get on the Rocket Ship!

      Onboarding specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great base salary, great bonus opportunity, clearly defined processes, flexible PTO, mental health days, and generous paid holidays.

      Cons

      Benefits were presented differently during the hiring process. Unclear expectations during onboarding into the company.

      Viewing 283 - 285 of 454 Reviews
      Related searches: Xplor Technologies jobs | Xplor Technologies salaries | Xplor Technologies benefits | Xplor Technologies interviews
      ReviewsXplor Technologies reviews

      Glassdoor has 478 Xplor Technologies reviews submitted anonymously by Xplor Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Xplor Technologies is right for you.