Is Yelp a good company to work for?

Yelp has an overall rating of 3.2 out of 5, based on over 6,234 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 48% of employees would recommend working at Yelp to a friend and 41% have a positive outlook for the business. The best reviews about Yelp have been left by employees working as Community Intern , Recruiter and Engineering Manager .

Does Yelp pay their employees well?

According to anonymously submitted Glassdoor reviews, Yelp employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Yelp. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Yelp?

48% of Yelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Yelp 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Yelp?

Account Executive (2382) , Senior Account Executive (212) , Software Engineer (183) , Junior Account Executive (132) , Sales Associate (123) , Account Manager (115) , Elite Account Executive (86) , Associate Account Executive (78) , Sales Representative (78) , Customer Success Manager (74) , Sales Manager (74) , Sales (73) , Inside Sales Representative (67) , Elite Account Director (35) , Senior Software Engineer (32)

What are the pros of working at Yelp according to real employee reviews?

"Great benefits and perfect for highly motivated outbound sellers or people who respond to high energy management." ((in 637 reviews)); "the people there are great and it looks good to have Yelp on your resume." ((in 496 reviews)); "Something that is so great about working here is the culture and investment the managers actually have in your life." ((in 467 reviews)); "Great training and very thorough." ((in 252 reviews)); "Not to mention they do not let you work more than 40 hours a week so the work/life balance is great." ((in 227 reviews))

What are the cons of working at Yelp according to real employee reviews?

"Low pay and not enough resources" ((in 337 reviews)); "Managers and Directors for the life of theirs do not admit there are better territories to call 2 than others." ((in 310 reviews)); "I don't understand how they expect people to survive off such a low salary." ((in 159 reviews)); "The recruiter is lying when they tell you that you will make commission your first year." ((in 102 reviews)); "Whether you suck or do well, upper management will pull the best and the worst into rooms and threaten their job security just so they know who is boss." ((in 58 reviews))

What are employees saying about Yelp layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Yelp layoffs and their outlook for job security at Yelp in 2026.

What are the top reviewed Yelp locations?

San Francisco , New York , Chicago , Scottsdale , Phoenix , Washington , Los Angeles , Atlanta , San Diego , Houston , Miami , Dallas , Las Vegas , Denver , Tampa , Austin , Orlando , Charlotte , Arizona City , Detroit , Kansas City , Indianapolis , San Jose , Seattle , Boston , Oklahoma City , Orange , Sacramento , South San Francisco , Salt Lake City

Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)

Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Jun 24, 2026

Great colleagues but overwhelming calls and poor leads

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good people that become your friends

Cons

Horrendous amount of calls. Recycled crap leads

Yelp Response

3w

Thanks for your feedback. We're really glad you met some great people and made friends during your time here. Having a supportive team always makes a big difference! We also hear you on the challenges of the role. Being an Account Executive is demanding, especially when it involves a high volume of calls and the tough reality of cold calling. We try to equip our team with the right training, resources, and ongoing coaching to help navigate those hurdles and find success. Thanks for taking the time to share your honest feedback, and we wish you the best in your next role.

2.0

Jun 24, 2026

Great benefits but high burnout and changing metrics

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits and support options

Cons

High burnout, metrics constantly changing.

Yelp Response

3w

We're glad you enjoyed the benefits and support options here. Taking care of our team is important to us, so it's great to hear those resources made a positive impact. We recognize that adjusting to changes can add an extra layer of challenge to day-to-day work, and to help maintain a healthy balance, we encourage our employees to take time away from work to refresh and recharge when needed. Thank you for your feedback, and we wish you the best in your next role.

2.0

Jun 23, 2026

Great colleagues hindered by poor onboarding and organization

Partner account executive

Recommend

CEO approval

Business Outlook

Pros

Nice people to work with

Cons

Terrible onboarding and training. No organization of internal resources to utilize for sales.

Viewing 19 - 21 of 5,980 Reviews

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Yelp

Yelp reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great colleagues but overwhelming calls and poor leads

Great benefits but high burnout and changing metrics

Great colleagues hindered by poor onboarding and organization

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