Is Yelp a good company to work for?

Yelp has an overall rating of 3.2 out of 5, based on over 6,234 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 48% of employees would recommend working at Yelp to a friend and 41% have a positive outlook for the business. The best reviews about Yelp have been left by employees working as Community Intern , Recruiter and Engineering Manager .

Does Yelp pay their employees well?

According to anonymously submitted Glassdoor reviews, Yelp employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Yelp. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Yelp?

48% of Yelp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Yelp 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Yelp?

Account Executive (2382) , Senior Account Executive (212) , Software Engineer (183) , Junior Account Executive (132) , Sales Associate (123) , Account Manager (115) , Elite Account Executive (86) , Associate Account Executive (78) , Sales Representative (78) , Customer Success Manager (74) , Sales Manager (74) , Sales (73) , Inside Sales Representative (67) , Elite Account Director (35) , Senior Software Engineer (32)

What are the pros of working at Yelp according to real employee reviews?

"Great benefits and perfect for highly motivated outbound sellers or people who respond to high energy management." ((in 637 reviews)); "the people there are great and it looks good to have Yelp on your resume." ((in 496 reviews)); "Something that is so great about working here is the culture and investment the managers actually have in your life." ((in 467 reviews)); "Great training and very thorough." ((in 252 reviews)); "Not to mention they do not let you work more than 40 hours a week so the work/life balance is great." ((in 227 reviews))

What are the cons of working at Yelp according to real employee reviews?

"Low pay and not enough resources" ((in 337 reviews)); "Managers and Directors for the life of theirs do not admit there are better territories to call 2 than others." ((in 310 reviews)); "I don't understand how they expect people to survive off such a low salary." ((in 159 reviews)); "The recruiter is lying when they tell you that you will make commission your first year." ((in 102 reviews)); "Whether you suck or do well, upper management will pull the best and the worst into rooms and threaten their job security just so they know who is boss." ((in 58 reviews))

What are employees saying about Yelp layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Yelp layoffs and their outlook for job security at Yelp in 2026.

What are the top reviewed Yelp locations?

San Francisco , New York , Chicago , Scottsdale , Phoenix , Washington , Los Angeles , Atlanta , San Diego , Houston , Miami , Dallas , Las Vegas , Denver , Tampa , Austin , Orlando , Charlotte , Arizona City , Detroit , Kansas City , Indianapolis , San Jose , Seattle , Boston , Oklahoma City , Orange , Sacramento , South San Francisco , Salt Lake City

Yelp reviews

3.2

48% would recommend to a friend

(5,980 total reviews)

Jeremy Stoppelman

67% approve of CEO

41% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Yelp has an employee rating of 3.2 out of 5 stars, based on 5,980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Yelp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

2.0

Jun 21, 2026

Communication with management varies; AE role is tough

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Lots of communication with management - depending on the manager of course.

Cons

Being an AE at a company like Yelp is not easy. You have to have the work ethic and the ability to be able and willing to cold call, be hung up on, say the same things over and over again.

Yelp Response

3w

Thanks for your feedback! As you mentioned, the Account Executive role isn't easy, which is an expectation we go to great lengths to set during our interview process, as we don't want to spring any surprises on folks on day one. Cold calling is a tough task with a high volume of rejection, not just at Yelp, but at any company. Business owners receive tens of calls per day from salespeople pitching various services, so we fully expect their initial reaction to be 'no'. Where Yelp differentiates itself is through our comprehensive training curriculum and ongoing management coaching. We teach our Account Executives to handle this rejection by remaining persistent without being pushy, focusing instead on providing genuine value to the business owners they speak with. We appreciate your feedback and wish you the best in your next role.

3.0

Jun 18, 2026

Great people and benefits, but work can get tedious

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

WFH, wellness stipend, good people

Cons

Gets tedious and managers can be like hawks

Yelp Response

3w

Thank you for sharing your feedback! We're glad that you enjoyed our remote work model, and we couldn't agree more that great people work at Yelp. The Account Executive role is challenging, which is an expectation we go to great lengths to set during our interview process. We never want to spring surprises on anyone on day one. Our primary goal is to make sure that everyone who comes onboard has a solid, realistic understanding of the highs and lows a career in sales can bring. In addition, Yelp's hands-on management style is designed to provide ample coaching rather than to micromanage. Managers frequently check in and assist on calls to help employees successfully hit their goals and develop their skills. Thanks again for your feedback, and we wish you the best in your next role!

3.0

Jun 17, 2026

Great training and perks despite high sales pressure

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great training, stocked kitchens, team outings

Cons

high sales pressure, tough to break into leadership

Yelp Response

3w

Thank you for sharing your feedback with us. We understand that the Account Executive role comes with challenges, as is expected with any high-volume outbound sales role. Cold calling is a tough task with a high volume of rejection, not just at Yelp, but at any company. Business owners receive tens of calls per day from salespeople pitching various services, so we fully expect their initial reaction to be 'no'. Where Yelp differentiates itself is through our comprehensive training curriculum and ongoing management coaching. We teach our Account Executives to handle this rejection by remaining persistent without being pushy, focusing instead on providing genuine value to the business owners they speak with. Thanks again for sharing your feedback, and we wish you the very best in your next role.

Viewing 25 - 27 of 5,980 Reviews

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Yelp

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Ratings by demographic groups

Reviews by job title

Communication with management varies; AE role is tough

Great people and benefits, but work can get tedious

Great training and perks despite high sales pressure

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