Zūm reviews

4.3

83% would recommend to a friend

(265 total reviews)

Ritu Narayan

85% approve of CEO

84% positive business outlook

Zūm has an employee rating of 4.3 out of 5 stars, based on 265 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zūm employee rating is 22% above average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

265 reviews
1.0
Nov 6, 2023

READ BETWEEN THE LINE BEFORE JOINING

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I’m trying to be the least bias as I can be and I honestly cannot think of any pros for this company besides their “mission” to make students transportation safer and more innovative.

Cons

There’s way too many cons that I’m not sure where to even begin. - Executives will ask for the impossible from you and if you’re unable to deliver, expect to be let go. - HR leader(s) will do absolutely anything to keep the executives happy even if it means ruining your career - Notice how most of the reviews are positive and the cons don’t seem merely as bad. This is why I ask you to read between the lines, because if the organization receives a vote down, they will do whatever to cover it up with a bunch of positive reviews. Not sure who’s behind the work, but that already seems so shady. - If you decide this is your absolute decision to join, please keep in mind you will be overworked. and you HAVE to overwork to meet with the impossible deliverables - Micromanagement all around, equally spread across different departments - Your leadership will throw you under the bus as long as they get to keep their jobs - I can guarantee you that if you reach out to any past employees from Zum, they will have the same response

1.0
Nov 2, 2021

Fake reviews left and right

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing team members, terrible leadership

Cons

Everything. RITU and VIVEK. Fake reviews. Zum is trash. Stop trying to drown out the real reviews. Avoid this place and parents do not give your business to Zum. Protect your children.

1.0
Oct 15, 2019

No, no, no

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free snacks free lunch if you like cheap food, that you normally would not eat if it wasn't free

Cons

You will be asked to drive kids no matter what your role at the company is. You will have to use your car, your own insurance, etc. with zero compensation. It's a family run business, the CEO is not qualified to be a CEO, same goes for her two brothers, the CTO and COO. I don't know how Sequoia and other investors keep giving money to this place.

Viewing 10 - 12 of 265 Reviews

Glassdoor has 276 Zūm reviews submitted anonymously by Zūm employees. Read employee reviews and ratings on Glassdoor to decide if Zūm is right for you.