Is ZIM Integrated Shipping Services a good company to work for?

ZIM Integrated Shipping Services has an overall rating of 4.4 out of 5, based on over 1,895 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 92% of employees would recommend working at ZIM Integrated Shipping Services to a friend and 83% have a positive outlook for the business. The best reviews about ZIM Integrated Shipping Services have been left by employees working as Manager , Customer Service Representative and Logistics Coordinator .

Does ZIM Integrated Shipping Services pay their employees well?

According to anonymously submitted Glassdoor reviews, ZIM Integrated Shipping Services employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ZIM Integrated Shipping Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at ZIM Integrated Shipping Services?

92% of ZIM Integrated Shipping Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ZIM Integrated Shipping Services 4.2 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at ZIM Integrated Shipping Services?

Customer Service Representative (71) , Customer Service (33) , Logistics Coordinator (30) , Manager (28) , Assistant Manager (27) , Account Owner (24) , Sales Coordinator (24) , Analyst (20) , Sales Representative (19) , Finance Manager (16) , Sales (16) , Sales Manager (16) , Export Coordinator (15) , Import Coordinator (15) , Business Analyst (14)

What are the pros of working at ZIM Integrated Shipping Services according to real employee reviews?

"ZIM offers great benefits and readily promotes within." ((in 105 reviews)); "colleagues are friendly and they help me explain when I have problem beside that I received methods by them" ((in 66 reviews)); "Great people to work with as they are friendly." ((in 66 reviews)); "Good working environment and stable." ((in 60 reviews)); "Good Management, Healthy and Secure enviroment" ((in 57 reviews))

What are the cons of working at ZIM Integrated Shipping Services according to real employee reviews?

"Low salary relatively to the same position in other companies." ((in 70 reviews)); "Low pay, dashed chances for promotion, increases" ((in 21 reviews)); "Better training within the department" ((in 12 reviews)); "Have not more team building activities as I want No bonus in Vietnamese holidays" ((in 11 reviews)); "Communication is difficult between the US and the home office in Israel, but we still persevere!" ((in 11 reviews))

What are employees saying about ZIM Integrated Shipping Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ZIM Integrated Shipping Services layoffs and their outlook for job security at ZIM Integrated Shipping Services in 2026.

What are the top reviewed ZIM Integrated Shipping Services locations?

Norfolk , Miami , Virginia Beach , Jersey City , Savannah , New York , Houston , Los Angeles , Westminster , China , Israel , Elizabeth , Chicago , Des Plaines , Schiller Park , Kenosha , Detroit , Mexico , China Grove , Turkey , Clarksville , Garden Grove , Vancouver , Miami Beach , Norfolk , Charleston , Rock Hill , Atlanta , Remote , Doral

ZIM Integrated Shipping Services reviews

4.4

92% would recommend to a friend

(1,733 total reviews)

Eli Glickman

96% approve of CEO

83% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,733 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ZIM Integrated Shipping Services has an employee rating of 4.4 out of 5 stars, based on 1,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ZIM Integrated Shipping Services employee rating is 28% above average for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

5.0

Nov 24, 2025

Hiring Process Overview

edi systems analyst

Recommend

CEO approval

Business Outlook

Pros

The HR team is readily available to answer any questions for candidates. The job description is a direct reflection of the day-to-day requirements of the role. Regarding support for my role, my manager and team members are available for any support.

Cons

As for new-hire technical setups. There was a struggle in getting the correct authorizations before my first day. This caused a difficult onboarding experience since I didn't have access to everything i needed from day 1.

ZIM Integrated Shipping Services Response

5mo

Thank you for your feedback. Our HR team works hard to create a productive and supportive environment for each and every employee, in accordance with ZIM's business strategy. We value your feedback, which assists us in making ZIM a great workplace.

5.0

Nov 20, 2025

A company that's enjoyable to work for

Bookkeeper

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, employee fun days, and respectful treatment of staff

Cons

I could not find any disadvantages

ZIM Integrated Shipping Services Response

5mo

Thanks for your review. This type of feedback is helpful for us as we continue to make ZIM a great workplace.

3.0

Nov 17, 2025

Its An Okay Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great employee engagament activities Amazing Teams Great benefits

Cons

Will give you a new title and additional responsibilities with no increase in pay Pay is not great

ZIM Integrated Shipping Services Response

5mo

Thank you for sharing your feedback with us. We are happy to hear you are mostly satisfied. As for your concern, please know that we regularly assess the salary range in relation to the benchmark and ensure that it corresponds to the various job description types. If you like to discuss this further, please contact your HR manager for any concern.

Viewing 115 - 117 of 1,733 Reviews

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Jobs at ZIM Integrated Shipping Services

Customer Service Representative - Call Center

Inside Sales Representative

Virginia Beach, VA

View job

Customer Service Coordinator - Import Support Services

Junior Finance Analyst

Export Pricing Analyst