Pros
The product is good and our doctors and patients are super cool.
Cons
This company is so far outside industry standards for managing a sales force, it is unbelievable they are in business. Goals are raised every 2 weeks and if you can survive that, they also raise the goal at the end of the year so you start out the next year at the highest possible number. Commission credit depends on insurance reimbursement, which changes all the time and many policies don't pay anything at all. Most reps get paid on about half of what they sell. Also, if the accounting department makes errors in calculating insurance payments, the commission credit is reversed - this affects at least half of all bonus cycles because of the high volume of errors. Patients and doctors are put last - Zoll objectives are put first. It doesn't matter if what they do makes sense or not to the outside world - Zoll makes customers and patients work around them. It is BACKWARD. Most reps stay 1.5 -2 years. Zoll is ok with that - they don't understand how costly turnover is. They think reps are weak and they think those that leave just can't hack it. Anyone who disagrees with their policies are antagonized until they leave. Feedback is NOT welcome here.
