Zayo reviews

3.5

61% would recommend to a friend

(1,286 total reviews)

Steve Smith

60% approve of CEO

56% positive business outlook

Zayo has an employee rating of 3.5 out of 5 stars, based on 1,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zayo employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 9, 2013
Recommend
CEO approval
Business Outlook

Pros

The people here are very honest, hard working people. There are almost no wasteful nonsense projects driven by upper management. The company is well beyond mere frugality, but I've seen other companies that were in need of that.

Cons

The amount of time required from a department is never a consideration in decision making. "Oh, we'll just have these guys work 16 hours a day until no-one-knows-when." "If we never stop working, and we forsake our personal lives, then we will have 'the privilege to continue'". There's a shortage of project managers on most teams, and it shows. The entire business model seems reliant on salaried people working way more than 40 hours. Anyone who rated "work/life balance" over a 3 is crazy or probably getting laid off some time soon.

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Zayo Response
12y
We need to make big strides in work/life balance. I suspect we have in many areas, but simply haven't in other areas. I am going to ask each group for an assessment of the work hours their teams are putting in... and where we have acute situations (and I know we do!), I am going to ask for a plan to address it. Thanks for the comment.
4.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Zayo is extremely fast-paced and out-of-the-box with their mentality. If the solution is possible, they'll find a way to do it....which makes it an exciting place to work as you can be creative with your offerings to customers and fit your design to their specific needs.

Cons

It's a very lean organization, if you're not skilled in developing internal relationships and driving projects to completion you won't make it.

4.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Zayo is full of employees with a ton of energy and a ton of determination to be the best. It is a VERY fast pace environment. Financially sound company that is continuing to grow. Very good opportunity for advancement. I have found that the processes here are much easier than other telecom companies. This is a great place to work if you are willing to put in the time.

Cons

It can be challenging trying to balance work and your family life. The work is intense and nothing but your all is expected here. Although this can also be seen as a positive, you must really learn to balance your work and free time.

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Zayo Response
12y
Thanks for the comment. I often say Zayo isn't right for everyone, and I receive at times constructive feedback that I should say this. I think all companies are better suited for some than others. Zayo is particularly well suited for those who have a ton of energy and determination to be the best. It is fast paced. It is a very good opportunity for advancement. It is financially sound. Many (most?) of our employees find it to be a great place to work. Like you, I believe all of these to be true. I think our processes are okay by industry standards, but industry standards are not an acceptable yardstick. Our processes and data need to be solid period. Since most of our data and processes are embedded in Salesforce.com, we have an opportunity to have processes that are far better than ever seen in our industry. Let's make this happen. We (led by senior management) need to make our environment better from a work life balance perspective. This wasn't much of an option in the past few years given our journey, but it is now. The transition won't be overnight, but we can make strides every month.
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Glassdoor has 1,381 Zayo reviews submitted anonymously by Zayo employees. Read employee reviews and ratings on Glassdoor to decide if Zayo is right for you.