Zelis reviews

3.3

54% would recommend to a friend

(449 total reviews)
avatar

Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

449 reviews
5.0
Dec 6, 2023

Great company!

Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Great management

Cons

None that I can think of.

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Zelis Response
2y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it! We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We’re glad that you are a part of it, too! Along with introducing flexible work arrangements, Zelis provides volunteer time off, and paid time-off. In addition, our ZelisCares Wellness Program supports a better work/life balance for our fellow Zelots through services that enhance all aspects of their well-being. Thank you for all that you do at Zelis!
3.0
Nov 29, 2023

Decent

Recommend
CEO approval
Business Outlook

Pros

For a caller center this is the best pay you’ll find

Cons

There’s high turnover. Too many calls and not enough people

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Zelis Response
2y
We appreciate you taking the time to write us a review on Glassdoor - we take feedback very seriously to help us improve our associate experience. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly at peopleandculture@zelis.com. Thank you for all that you do at Zelis!
5.0
Nov 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Deep commitment to equity, inclusion and belonging, as well as work/life balance.

Cons

General process documentation can be better and will as we grow.

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Zelis Response
2y
Thank you for recognizing all of the hard work we’ve done to advance Diversity, Equity & Inclusion at Zelis. We are committed to building a more diverse, inclusive and equitable organization with people that inspire one other to bring unique perspectives and experiences to work. In fact, our business resource groups (BRG) including Zelis Pride, Women of Zelis, Veterans of Zelis help provide open and safe forums for Zelots to come together and share lived experiences and speak up about critical topics. We strive to build a culture of advocacy and allyship and hope to encourage inclusion at all levels of our organization. Zelis has taken meaningful actions to create a workplace where our Zelots represent the clients they serve. Thank you for being part of Zelis.
Viewing 340 - 342 of 449 Reviews

Glassdoor has 465 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.