Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)
avatar

Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
1.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

The lower level management TRULY does care about the employees, and fear for their jobs just as all employees do.

Cons

Executive Management is rude, and does not even speak to employees. I was terminated for not making enough commission, however, one of the higher revenue earners for the company. Employees are just a body in a chair to them. They DO NOT promote from within... I had to train 4 of my managers in the 2.5 years that I was there. The Attrition rate is at about 51%, mostly due to inadequate training by a person that has NEVER performed the actual responsibilities of the work itself. Be cautioned, accepting a position within this company will not be a long term career, they are charging Medical Providers to receive payment for services rendered, which will be rendered illegal at some point.

1.0
Feb 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Friendly group of co-workers. Everyone was generally polite.

Cons

We were supposed to call physicians to give them an alternative to getting receivables faster. A sound cash-flow valid business reason but then the company that was supposed to populate the fields as to the names, addresses and other vital payment information failed to provide the need information.. So new folks had to research about 7 or 8 websites in a data search to get the information. S instead of doing what we were hired to do we had to be research experts and fill in the information that was supposed to be provided up front. Then then knuckleheads had the gall to blame US for not processing payments. They continued to threaten us as we struggled with endless websites and then they picked and chose who received the completed information accounts. The rest of us swam up stream until we were bounced out the door! Unprofessional and deplorable! It's a "churn and burn" operation from stem to stern!

3.0
Feb 25, 2018

Not Bad. Could Be Better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My coworkers are friendly. The office was remodeled and has an updated look. Bright colors and nice amenities, but our desks are too small.

Cons

Some of the senior leaders are extremely unprofessional and lead by fear. It's ridiculous and disgusting.

Viewing 400 - 402 of 448 Reviews

Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.