Zelis reviews

3.4

55% would recommend to a friend

(447 total reviews)
avatar

Amanda Eisel

79% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.4 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews
5.0
Sep 24, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Great place to work. Leadership team drives a great culture with a focus on employee engagement.

Cons

A little unclear on some of the strategic initiatives

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Zelis Response
9mo
One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for being part of Zelis.
3.0
Sep 24, 2025

Review from an Employee of over 10 years

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Salary Friendly co workers

Cons

loyalty means nothing Everything changes when a "new" leader comes in Transparency is limited It's more of who you know rather than what you know

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Zelis Response
9mo
We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas.
2.0
Sep 24, 2025

Product Based with Ethics of Service Based

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. SLT not ready to accept changes 2. They want everything NOW

Cons

Good Pay and have a good funding

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Zelis Response
9mo
Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas.
Viewing 46 - 48 of 447 Reviews

Glassdoor has 463 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.