Zelis reviews

3.3

55% would recommend to a friend

(447 total reviews)
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Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews
5.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good Benefits and Good environment.

Cons

not enough room to grow

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Zelis Response
1y
Thank you for your positive feedback on Glassdoor – we truly appreciate it! At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. Along with health and wellness benefits, our ZelisCares Wellness Program includes financial planning and career-development benefits that we urge our Zelots to take advantage of. Thank you for all that you do at Zelis!
2.0
Jun 8, 2025
Recommend
CEO approval
Business Outlook

Pros

PTO is offered up front.

Cons

Quick burn out, lack of training, upset clients, no accountable from management, too many meeting, not enough support and resources for new hires. Expectations for new hires are way to high. Feel like i am being set up to fail. Crap show of a place to work. No one listens to your concerns and will get in trouble once the client Expectations are meet which seems impossible.

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Zelis Response
1y
First off, thank you for taking the time to write about your experience at Zelis. We take stress in the workplace very seriously at Zelis and we feel that work/life balance is critical to helping associates be their best at work. Our ZelisCares Wellness Program ensures that every aspect of a Zelot’s wellbeing is taken care of. We invest in the quality of life of our associates beyond the professional sense and we believe that life outside of work is very important. If you’d like to discuss these or any other concerns you may have further, please feel free to reach out to us directly. Take care and thank you for all that you do.
3.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

The manager was Unskilled and office politics

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Zelis Response
1y
First off, thank you for taking the time to write about your experience at Zelis. We all need and deserve work-life balance! We’re proud to cultivate a culture where we really care for and want the best for our people in all aspects of life. We also believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. That being said, thank you for sharing your comments- we truly appreciate your thoughts.
Viewing 61 - 63 of 447 Reviews

Glassdoor has 463 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.