Zelis reviews

3.3

55% would recommend to a friend

(447 total reviews)
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Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 447 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

447 reviews
3.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Fully remote Flexible Schedule Great People

Cons

Limited Staff Disorganized Blame Culture Rapidly Divesting to India

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Zelis Response
1y
We appreciate you taking the time to share your concerns on Glassdoor - we take feedback very seriously to help us improve our associate experience. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly.
4.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Flex PTO (unlimited) Female CEO Donates to charity Great employee support groups/programs

Cons

Lack of career paths. Struggles to identify talent and promote from within. Needs improvement with adopting a growth mindset.

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Zelis Response
1y
We truly appreciate your years of service at Zelis and we’re so glad you enjoyed your experience working with us. We also appreciate your honest feedback about career pathing and internal mobility—this is an area we’ve been actively working to enhance. In fact, we recently launched Career Zone, a new initiative designed to support associate development and career growth as part of our broader commitment to fostering a culture of continuous learning and advancement. We wish you the best in your future career endeavors and we hope you bring a little bit of Zelis with you wherever you go.
2.0
Mar 19, 2025
Recommend
CEO approval
Business Outlook

Pros

IT and healthcare combined, work remote

Cons

Upper management is out of touch and political

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Zelis Response
1y
Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry - passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this and urge you to reach out to us directly to discuss your concerns. We wish you the best in your future endeavors.
Viewing 70 - 72 of 447 Reviews

Glassdoor has 463 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.