Zelis reviews

3.3

55% would recommend to a friend

(448 total reviews)
avatar

Amanda Eisel

78% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

448 reviews
2.0
Sep 10, 2024

Constant Chaos

Recommend
CEO approval
Business Outlook

Pros

The people I worked with were great! Everyone wanted to contribute to the company's success.

Cons

Constant changes. Leadership making big changes without thinking through the impacts of those changes, Process changes were made without taking into consideration the people impacted by the changes.

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Zelis Response
1y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our associates are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out to us directly as we are more than happy to discuss these and any other concerns you may have further.
5.0
Aug 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Quality management, ample opportunity for growth.

Cons

No obvious downsides in my experience.

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Zelis Response
1y
We are so glad you’re enjoying the wide range of growth opportunities we offer here at Zelis. Thank you for sharing your thoughts- we truly appreciate it. At Zelis, we are dedicated to improving the lives of our fellow Zelots in all aspects, including in career and personal development. Continuous education leads to continuous improvement and that’s pretty important to us. Through our learning channels, we offer classes and seminars that help make learning a daily habit for our associates. We’re pleased to hear about your learning experience here at Zelis – thank you for all that you do.
2.0
Aug 10, 2024

Great company if you are part of the divisions they invest in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, decent products/solutions, good work-life balance, in a very successful phase right now and doing great revenue

Cons

too much upper management, private equity owned - doesn't want to invest to maximize their payout, SLOW to do anything. This is a great company if you work in the Price or Pay teams. They get the lion's share of resources (investment and headcount). Pretty much if they need it the teams make sure to find a way to make it happen, whether its buying a company or a technology. The I&E team has made cuts and is completely disorganized. It might get better, but their products are stale and new competitors are taking away their business largely because they've ignored their tech stack and are always behind the "next big thing".

avatar
Zelis Response
1y
Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our associates are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out through P&C Connect as we are more than happy to discuss these and any other concerns you may have further.
Viewing 112 - 114 of 448 Reviews

Glassdoor has 464 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.