Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Zelis?

56% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Provider Enrollment (4) , Sales Associate (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 34 reviews)); "The people I worked with were great!" ((in 30 reviews)); "Work life balance is good" ((in 29 reviews)); "Benefits are good." ((in 23 reviews)); "Good pay, work with intelligent people" ((in 14 reviews))

What are the cons of working at Zelis according to real employee reviews?

"Management is horrible." ((in 19 reviews)); "lack of leadership; no work" ((in 16 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 11 reviews)); "Upper management is dishonest." ((in 11 reviews)); "In 10 months on the job these managers have made things horrendous." ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

What are the top reviewed Zelis locations?

Bedminster , Clearwater , Atlanta , Morristown , Saint Petersburg , Saint Louis , Newark , Boston , Kansas City , Overland Park , Tampa , New York , Dallas , Denver , Saint Petersburg Beach , Kansas City , Elizabeth , Saint Pete , Atlantic City , Jersey City , Kendall Park , New Brunswick , Virginia Beach , Scottsdale , Tulsa , Charlotte , Plano , Houston , Katy , Pottsboro

Zelis reviews

3.4

56% would recommend to a friend

(450 total reviews)

Amanda Eisel

79% approve of CEO

63% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.4 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

450 reviews

2.0

Feb 15, 2024

Good benefits, iffy purpose

Director

Recommend

CEO approval

Business Outlook

Pros

Unlimited Flex Time Off No meeting Wednesday Early Friday release Tuition reimbursement People & Culture

Cons

Right hand doesn’t talk to the left Contributing to the problem with our healthcare system

Zelis Response

2y

Thank you for sharing your feedback with us here on Glassdoor - we value every voice. We believe that our mission to make a real difference in healthcare translates over to our culture. We are proud to have the best talent in the industry-- passionate and caring at their core. We’re disappointed to learn that you feel your experience at Zelis is not representative of this. If you would like to discuss your experiences further, please feel free to reach out to us directly at peopleandculture@zelis.com.

5.0

Feb 11, 2024

Fantastic company

Senior director fp&a

Recommend

CEO approval

Business Outlook

Pros

Profitable business, great management, greaf benefits

Cons

None whatsoever. Management cares about the team

Zelis Response

2y

Thank you for sharing your positive experience at Zelis here on Glassdoor. We are proud to have the best talent in the industry and we’re glad you’re enjoying the collaborative culture we invest in at Zelis. One of our core values is “Champion collaboration” and we believe we are stronger when we work as one team. We’re happy to hear you connected with our people and values. Zelis is on a journey to becoming an industry leader in healthcare payments and that starts with our amazing people. Thank you for all that you do at Zelis!

1.0

Feb 9, 2024

Awful

Bill review

Recommend

CEO approval

Business Outlook

Pros

Done at 3 on Fridays

Cons

Management is horrible at least in the department I was in. Applied to multiple other areas to transfer and management blocked it

Zelis Response

2y

Through our hiring processes, we are committed to finding the best people to carry on our mission and values across Zelis. We are proud of our talent, especially our leaders that work hard to support associates in their professional and personal endeavors. That being said, thank you for sharing your comments- we truly appreciate your thoughts. We strive for continuous improvement and learning and your feedback helps us identify these areas. If you would like to discuss your experiences further, please feel free to reach out to us directly at peopleandculture@zelis.com.

Viewing 148 - 150 of 450 Reviews

Jobs at Zelis

Director, Payee Services

Client Service Specialist

Hybrid High Volume Call Center Representative - St Petersburg, FL

Strategic Operations Manager

Client Support Specialist

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