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      Zelis

      Engaged Employer

      Zelis reviews

      3.3

      55% would recommend to a friend

      (450 total reviews)
      avatar

      Amanda Eisel

      79% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      450 reviews
      3.0
      Nov 29, 2023

      Decent

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a caller center this is the best pay you’ll find

      Cons

      There’s high turnover. Too many calls and not enough people

      avatar
      Zelis Response
      2y
      We appreciate you taking the time to write us a review on Glassdoor - we take feedback very seriously to help us improve our associate experience. At Zelis, we strive to offer competitive benefits packages for our fellow Zelots, including medical/vision/dental benefits and a 401K plan. With this, we are committed to consistently benchmarking against our peers. As we evolve to keep pace in a fast-paced industry, our top priority is to ensure we have the very best talent in our roles. On our journey to becoming the leader in healthcare payments, we are focusing on long-term professional growth for our colleagues and leaders. If you have any specific questions or concerns about change in the organization, please feel free to reach out to us directly at peopleandculture@zelis.com. Thank you for all that you do at Zelis!
      2.0
      Nov 24, 2023

      Messy

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      They give plenty of PTO and are looking to remodel office locations

      Cons

      'Fail up' is the term most used by the staff, huge lack of direction from the top down

      avatar
      Zelis Response
      2y
      Thank you for taking the time to write us a review on Glassdoor - we truly appreciate it. It's important to us to hear what we are doing well and what we need to improve on with every associate experience. We recognize that Zelis has undergone quite some change in the past few years as we explore new opportunities. We work very quickly and that’s exactly what it takes to make the IMPACT we strive to make with our clients. With that said, our priority is ensuring that our associates are a part of Zelis’ evolution. If you have thoughts on how we can offer more support during these times of change, we’re all ears. Please feel free to reach out to us directly at peopleandculture@zelis.com as we are more than happy to discuss these and any other concerns you may have further.
      5.0
      Nov 16, 2023

      Employee Centric

      Talent acquisition partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Deep commitment to equity, inclusion and belonging, as well as work/life balance.

      Cons

      General process documentation can be better and will as we grow.

      avatar
      Zelis Response
      2y
      Thank you for recognizing all of the hard work we’ve done to advance Diversity, Equity & Inclusion at Zelis. We are committed to building a more diverse, inclusive and equitable organization with people that inspire one other to bring unique perspectives and experiences to work. In fact, our business resource groups (BRG) including Zelis Pride, Women of Zelis, Veterans of Zelis help provide open and safe forums for Zelots to come together and share lived experiences and speak up about critical topics. We strive to build a culture of advocacy and allyship and hope to encourage inclusion at all levels of our organization. Zelis has taken meaningful actions to create a workplace where our Zelots represent the clients they serve. Thank you for being part of Zelis.
      Viewing 157 - 159 of 450 Reviews
      Related searches: Zelis jobs | Zelis salaries | Zelis benefits | Zelis interviews
      ReviewsZelis reviews

      Glassdoor has 466 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.