Does Zelis pay their employees well?

According to anonymously submitted Glassdoor reviews, Zelis employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Zelis. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Zelis?

55% of Zelis employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zelis 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Zelis?

Software Engineer (11) , Customer Service Representative (8) , Senior Software Engineer (8) , Client Service Representative (7) , Director (7) , Associate Software Engineer (6) , Business Analyst (6) , Manager (6) , Analyst (5) , Claims Associate (5) , Account Manager (4) , Data Analyst (4) , Executive Assistant (4) , Product Owner (4) , Provider Enrollment (4)

What are the pros of working at Zelis according to real employee reviews?

"Great culture and priorities for personal development" ((in 36 reviews)); "The people I worked with were great!" ((in 28 reviews)); "Work life balance is good" ((in 27 reviews)); "Benefits are good." ((in 24 reviews)); "Also you can work from home which is a big plus." ((in 11 reviews))

What are the cons of working at Zelis according to real employee reviews?

"lack of leadership; no work" ((in 15 reviews)); "Upper management is dishonest." ((in 11 reviews)); "swim culture where you receive zero training, mentorship, or guidance on how to succeed." ((in 10 reviews)); "Depends on the manager how your environment will be, so a bad manager will lead a toxic environment filled with politics and chaos." ((in 8 reviews)); "The team is a bit lean and could use more help" ((in 8 reviews))

What are employees saying about Zelis layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zelis layoffs and their outlook for job security at Zelis in 2026.

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Zelis

Zelis reviews

3.4

55% would recommend to a friend

(445 total reviews)

Amanda Eisel

77% approve of CEO

59% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Senior management

3.0

Career opportunities

Zelis has an employee rating of 3.4 out of 5 stars, based on 445 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

445 reviews

2.0

Jan 27, 2026

Was good until Layoff

Data analyst

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Engaging work Great lower level manager Good team culture

Cons

Enterprise Culture Poor Communication from Mid-level managers and above Mass lay offs every year Large push to India market while laying off in US market.

Zelis Response

3mo

Appreciate you sharing your candid feedback. We’re glad to hear that you experienced strong team culture and supportive direct manager. At the same time, we understand that organizational changes and communication around them can significantly affect morale and trust. We take these concerns seriously and continue to work toward clearer, more consistent communication across all levels of the organization. Thank you for sharing your experience.

3.0

Jan 22, 2026

Not bad, not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote work was a motivator

Cons

Lack of training made it hard to acclimate

4.0

Jan 22, 2026

I would recommend the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company and great place to work

Cons

nothing much cons to mention

Viewing 22 - 24 of 445 Reviews

Jobs at Zelis

Customer Care Specialist

Georgia

View job

Warehouse/Material Handler - AZ - 1st & 2nd Shift

Customer Care Specialist

Senior Technical Program Manager

Strategic Operations Manager

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