Zelis reviews

3.3

55% would recommend to a friend

(450 total reviews)
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Amanda Eisel

79% approve of CEO

62% positive business outlook

Zelis has an employee rating of 3.3 out of 5 stars, based on 450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zelis employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

450 reviews
5.0
Jun 29, 2026

A Workplace That Supports Life Beyond Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I 've been with Zelis for more than 3 years, and it's been a great place to build a career. One of the biggest benefits is the flexibility. Working remotely has allowed me to maintain a healthy work-life balance, which is incredibly important because my family is my top priority. I've always felt trusted to manage my work while still being present for the moments that matter most outside of work. The company has created an environment where employees are empowered to do their jobs without unnecessary micromanagement. Leadership encourages collaboration, and I've had opportunities to learn, grow, and contribute in meaningful ways. The culture is supportive, and I've enjoyed working alongside talented colleagues who genuinely care about helping each other succeed.

Cons

Like any growing organization, there are times when processes and priorities change, which can take some adjustment. Clear communication during periods of change is always appreciated, but overall, these have been manageable and haven't taken away from my positive experience.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong benefits package, including good health insurance and a solid bonus plan. The team itself is a highlight — great coworkers who are easy to work with. Leadership is also actively working to improve internal systems and workflows, which shows a commitment to ongoing improvement.

Cons

The work environment can feel chaotic and fast-paced at times, with testing environments that are often unstable. Ownership of certain tasks or systems isn't always clearly defined, and documentation tends to lag behind, making it harder to stay aligned.

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Zelis Response
4w
We appreciate your recognition of the efforts our leaders are making to improve systems and processes as we continue to grow. We also understand that growth can sometimes bring challenges, including evolving workflows, documentation, and system stability. Your feedback is valuable and aligns with areas where we're actively focused on driving improvements. Thank you again for your contributions and for sharing your perspective.
Viewing 271 - 273 of 450 Reviews

Glassdoor has 466 Zelis reviews submitted anonymously by Zelis employees. Read employee reviews and ratings on Glassdoor to decide if Zelis is right for you.