Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
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Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

You will love every aspect of your life at Zillow from the ongoing training classes, to the personal development training's, to requests for your thoughts/input, to the exciting culture, and of course...all of the free snacks. Working at Zillow feels fun and inclusive. Your thoughts matter and are valued. We have motorized stand-up desks, we have treadmill desks, and we even have a 17th floor outdoor deck that you can work on. Zillow provides coffee, but not just drip coffee! We can choose from americanos, espresso shots, lattes, and cappuccinos.We have our choices of cereals and fruit, yogurt, cheese, and hummus, chips, pretzels, and popcorn, and yes...we really do have a fully stocked candy wall. Zillow brings in industry speakers for lunch hours and yes, lunch is provided. It gives us the opportunity to hear what is working for their company or campaign and how they are "doing it". People such as Senator Kirsten Gillibrand, Jamie Nordstrom, and Arianna Huffington. We've even had a Seahawks player come speak to us. We have core values and Zillow stands behind all 6 of them in every aspect of the company. We talk about them at every meeting and we live them every day. Zillow embraces culture by hosting Halloween parties with costume contests, Zoktoberfest, Mariners outings, sponsoring Tough Mudder (which Spencer Rascoff joined in for!), we even have a game room with video games and ping pong, and we all get FitBits to encourage taking the stairs. Also, Zillow pays for your public transportation (ORCA card) and pays for your health insurance! We have modern decor and STUNNING views of the Puget Sound, Cascade Mountain Range, Olympic Mountain Range, Mt Baker, and Mt Rainier. Everyone here is approachable and helpful. You will look forward to coming to work and you'll never hate staying late now and then. You want to work at Zillow!

Cons

I do not have a con about working a Zillow. I smile, ever day, in the elevator on the way up to my floor.

5.0
Jul 9, 2014

Excellent company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Very talented coworkers * A lot of opportunities to build new and fascinating products and data * Great environment * There are career opportunities in the traditional roles, not so much in others

Cons

* Very limited intra-team communication, some teams treat their areas as silos * Expertise of some employees not utilized to its fullest, leaving some very smart people wondering

avatar
Zillow Response
11y
Good feedback about intra-team communication. The planning team meetings and the "what's going on" emails are supposed to help with this, but you're right that we could do better at this. Thank you for pushing me on this.
3.0
Jun 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of perks- free snacks, drinks and gatherings. Benefits package is good and they offer stock as well.

Cons

Long hours with no breaks. There's an expectation of 200 calls a day which is made very clear. They hire a ton of sales folks all at once with the expectation that most will quit.

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Zillow Response
12y
Hi, Spencer (ceo) here. You are right that we have very high expectations of our people. We don't however expect that most of our new salespeople will quit! That's definitely not the expectation nor is it our hope! We do a much better job of onboarding and training new salespeople now than we did in the past, though I'm sure we could do better. The biggest challenge for new salespeople is that they don't have any existing clients from whom to draw positive experiences with our product. Once a salesperson gets a few dozen successful clients under his/her belt, then the job gets so much easier. Still challenging, but much easier.
Viewing 337 - 339 of 2,510 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.