Zillow reviews

3.4

54% would recommend to a friend

(2,510 total reviews)
avatar

Jeremy Wacksman

57% approve of CEO

48% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,510 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Sep 15, 2024

You Are Expendable

Recommend
CEO approval
Business Outlook

Pros

Most people are welcoming and are fantastic to work with. Management however, leaves a lot to be desired. My team had great people with whom I still maintain great relationships after my termination. The work was interesting and I found great satisfaction in learning new things in a new sector. I did enjoy many things about my time at Zillow.

Cons

Onboarding was rough, as the team had little to no process for the work. The app for which my team was responsible could not be run locally which caused all code testing to be done in a QA environment shared among multiple teams. The inexperienced (seven months in the role) and ill-suited team manager was incapable of providing solid feedback, even when directly asked for it. There were three new engineers added to the team after I joined, and she had the habit of assigning the most difficult tasks to each new hire. We discussed this as a team and finally were able to advocate for the final new hire, a junior engineer, so that they would have a more confidence building experience. The manager seemed only to be able to provide correction for even the most minute mistakes, and never, in my experience or observations, provided any guidance or coaching to any member of the team. This culminated in several team members not being able to successfully navigate the work under her leadership, and she ultimately terminated two of us.

5.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

co-workers, pay, remote location, management

Cons

no cons only Pros for this job

2.0
Sep 8, 2024

Secretly looking for new job

Recommend
CEO approval
Business Outlook

Pros

It was a good position 3 yrs ago.work from home is amazing. The immediate people I work with are inspiring.

Cons

Constantly changing processes without updating SOP documents. Constantly moving the KPI targets each month. Leadership does not show any action or take ownership of flaws in processes. Attrition rates so high you are forced to absorb other roles and switch between lines of business on every call. I take and make calls for 3 different programs and have to meet all metrics in all workfkows. The only incentive to do the job perfectly is constantly fearing termination while being told to give yourself grace to learn the new line of business. So if you are really great at your job your reward is more job in another line of business in top of all other workfkows.

Viewing 376 - 378 of 2,510 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.