Zillow reviews

3.4

53% would recommend to a friend

(2,512 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Sep 10, 2025

Toxic Work Environment

Recommend
CEO approval
Business Outlook

Pros

Work from home, decent benefits

Cons

Management tends to protect problematic employees instead of addressing long-standing behavioral issues. This can leave team members feeling unsupported when dealing with verbal abuse or toxic behavior. There’s a tendency to prioritize appearances for leadership rather than genuinely solving problems. Employees may feel pressured to provide positive ratings or feedback that don’t reflect reality, and performance management is sometimes used in a retaliatory way. Complaints raised to HR often seem to result in surface-level actions or cover-ups rather than addressing the root cause. Overall, trust and psychological safety are lacking, and accountability is inconsistent.

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Zillow Response
10mo
It’s never easy to read feedback like this, but it’s necessary and we appreciate your honesty. Great management plays a huge role in the employee experience, and your review reminds us that consistency and support still need attention in some areas. If you're open to continuing the conversation, we’d value hearing more at careers@zillowgroup.com. Or, you may report your concern anonymously through AllVoices.
2.0
Feb 19, 2025
Recommend
CEO approval
Business Outlook

Pros

- Direct manager was dedicated to cultivating growth within their employees - Individual contributors are kind and dedicated to their work - Stipend for internet, phone, and gym costs

Cons

- Work politics are a strong part of the culture - Leadership lacks direction - Career opportunities are dangled in front of employees only to keep them at the company - Inconsistent messaging to employees about their performance - Consistent layoffs across the company

Viewing 424 - 426 of 2,512 Reviews

Glassdoor has 2,699 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.