Zillow reviews

3.4

52% would recommend to a friend

(569 total reviews)
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Jeremy Wacksman

55% approve of CEO

46% positive business outlook

Reviews by job title

569 reviews

Reviews about "Compensation"

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3.0
Feb 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Great pay, benefits, open kitchen on multiple floors, friendly atmosphere, safe place to work, opportunity to create something new or start a project with a team, game room a plus, amenities were great!

Cons

Leaving a department is incredibly hard, movement in the company is difficult, department leads play favorite, people 'work' the system to cheat and meet goals, lots of gossip. Can feel very isolating, and work life balance in some departments is unfair. You have to pay to park at your own job daily.

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Zillow Response
8y
I'm glad you found so many things to love about your time at Zillow. I agree our benefits and physical workspace is top notch. I also agree that sometimes movement within the company can be challenging, because we have so many talented and experience employees, the competition is tight. Which is why we launch our Employee Career Owner's Manual project last year, and gave our team members tons of great info on how to progress, and the different kinds of progression one has over the course of the career. To your comment about "cheating", I take that very seriously and if you have examples or more detail on that, please reach out to me directly jrg@zillowgroup.com. -JR Gast, VP Client Experience.
1.0
Jan 15, 2018

Welcome to crazy town!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office space, interesting guest speakers, good location, good pay. Lots of free food which helps since you put in the hours.

Cons

Company is run by a small group of people who have worked together for decades and are very set in their ways. Spencer Rascoff boasts that he hires people smarter than him, but in fact never listens to their ideas. Tactically driven company with no interest in strategy. The Zillow people love to mock companies they acquire and criticize the media.

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Zillow Response
8y
While it is great to read your positive comments I am concerned with your perception that leadership is not interested in strategy. We have multiple channels for employees, in any location and at any level, to directly submit ideas, feedback, and strategic ideas to the leadership team. I would like to speak with directly to better understand your experience and perspective- please reach out to me at dans@zillowgroup.com.
1.0
Dec 15, 2017

You are replaceable

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits -Food (ie drinks, cereal, snacks). - Catered lunch twice a month at HQ but only to keep sales people hostage so they can bring in more revenue before the end of the month. -The people, but not everyone. It really depends on whether you have a good relationship with people and if you mutually respect and like each other.

Cons

- If you're an individual contributor at the company you are just a workhorse in upper management's eyes. Managers and leadership don't care about your well-being even though they say they do. They just want someone who is ambitious and eager to accomplish the task at hand but don't want someone too ambitious because then they'll feel threatened and the relationship will turn very sour. -As an individual contributor, your pay is terrible. Everyone complains about it but leadership doesn't do anything except say it's based on standard of living. - If you like the environment where you feel like a chicken with it's head cut off then this is the place for you. -If you like being told what to do, and be told, "you're empowered to speak up” but in actuality, no one cares what you have to say, because leaders already know what’s “right”, then this is the place for you. - If you’d rather discuss career development rather than actually be developed, then this will be the place for you. - It's extremely top down but again if you like that, then great. - Really think about this, and look at other companies’ glassdoor. Not often will you see leadership responding to EVERY review. But if you look at Zillow’s you’ll see that every review good or bad, has a comment. Doesn’t it make you wonder, does Zillow have something to hide and are they so concerned with their image that they need to have a rebuttal for every comment made, and why? Shouldn’t management be working to help their employees rather than spending their day reading reviews?

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Zillow Response
8y
Thanks for your review – it is unfortunate to hear how you feel. We respond to every review on Glassdoor because we learn from every review so we can continue to get better. It is hard to tell from your review whether you still at Zillow, but regardless I would love to connect and discuss your perspectives @ dans@zillowgroup.com. We work hard to ensure our pay practices are competitive to the local market and equitable across internal peers. We don’t view employees as replaceable and have multiple channels, both public and anonymous, to answer questions and hear concerns. Listening and engaging directly with our employees is one of our core values and we are proud of the direct and transparent dialog we have daily at Zillow. If you, or anyone reading this, would like learn more please reach out to me and I can share more.
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