Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 3, 2026

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Good benefits such as insurance and PTO

Cons

Huge mess, higher ups have no idea what they are doing. No one is on the same page. Quotas are unattainable and change every month.

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Zillow Response
4mo
Thank you for your feedback. Leadership and alignment are always evolving, and comments like yours help highlight where focus and clarity matter most. We’re committed to supporting our teams with the tools and direction they need to grow, and feedback like this helps inform that work.
2.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

They gave good experience while I worked there. They used to have decent benefits and decent raises.

Cons

This company has constant reorgs and layoffs. They try and disguise them as performance issues most recently and they sometimes harass employees to try and get them to quit first. There reorgs often don't make since either. They are being sued by many parties and it's easy to see why. Just google Zillow lawsuits to see some of them. They are trying to cut costs while using AI to eliminate jobs and/or using cheaper staff in some cases, but they have to hide this to keep employees from leaving before they have what they need. Part of it is probably to pay the costs of all the money they'll have to pay out if any of these lawsuits stand. Think they tried to push up the stock price, but their approach didn't work and they have huge holes from letting go good employees. They sometimes rehire for those roles later because they later figure out AI can't do the job, nor could the existing teams because.. they laid off or let go quality employees. And if your a great employee, hard worker, do a high volume, and know the details, that can't be replaced. My advise to current employees: be pro-active while working here. Don't think of them as a permanent employer. Also, get ahead of them before they start asking you how to do your job.

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Zillow Response
4mo
Thank you for taking the time to share your perspective. We recognize that periods of change can impact people in different ways, particularly when it comes to leadership and evolving business priorities. We appreciate you sharing your experience.
3.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Zillow is generally a good place to work, lots of freedom and great benefits.

Cons

I would encourage senior leadership teams to look at pay levels across all teams to ensure people are equally paid, especially to public jobs boards. Oftentimes new employees are brought in at higher base and OTE ranges.

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Zillow Response
4mo
Thank you for sharing your review. We’re glad to hear that Cloud HQ and the benefits offered have been positive parts of your experience. Conversations around pay are deeply personal, and we respect your perspective. We strive for transparency and fairness in our compensation approach, while recognizing there’s always room to improve how that’s experienced day to day. We’d like to learn more about your experience and encourage you to raise your concerns with your HR Business Partner or via our anonymous reporting platform. Detailed information about reporting these concerns is available on the company intranet.
Viewing 55 - 57 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.