Zillow reviews

3.4

54% would recommend to a friend

(2,507 total reviews)
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Jeremy Wacksman

57% approve of CEO

46% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented, hardworking coworkers who genuinely care Some strong frontline and mid-level managers doing their best in a broken system Well-known brand that can help your resume early on Opportunities to learn quickly in a fast-paced environment

Cons

If you’re looking for a workplace built on low morale, chronic stress, shifting expectations, and leadership that refuses to take accountability, Zillow may be the place for you. Do you want to have your workload doubled, or even tripled, while your pay remains the same or decreases? Zillow might be the place for you. Do you value incompetent senior leadership from the GM level and up? Zillow might be the place for you. Do you want to see teammates break down in tears on Zoom meetings after yet another avoidable misstep by senior leadership? Zillow might be the place for you. Over time, the once-great culture has deteriorated into one driven by fear and uncertainty. Performance standards change without warning. Communication from senior leadership is inconsistent and filled with gaslighting. Employees are routinely left questioning their own reality after being told one thing and evaluated on another. Executives appear disconnected from day-to-day realities, while frontline employees are expected to absorb the pressure. Layoffs are handled with little transparency, often done quietly and disguised as “performance terminations” affecting hundreds of employees at once, with little to no warning. Instead of investing in people, the company relies on constant restructuring, unrealistic goals, and fear-based management to maintain control. Burnout is normalized. Loyalty is not rewarded. Speaking up is discouraged. If you value stability, honest leadership, mental health, and professional growth, I cannot strongly enough recommend looking anywhere else. Toxic, fear-based leadership culture from the top down Chronic burnout and unrealistic workloads Constant shifting expectations and moving goalposts Poor communication and widespread gaslighting Layoffs disguised as “performance” terminations Little respect or protection for long-tenured employees Lack of transparency around strategy and decisions Morale rapidly declining year over year

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Zillow Response
4mo
Thank you for sharing your experience. It's clear you put a lot into your time at Zillow, and we're sorry to hear that it ended with frustration and disappointment. We know feedback like this comes from a place of wanting things to be better, and we don’t take that lightly. We appreciate the honesty and the time you took to put your experience into words.
1.0
Jan 27, 2026

Avoid working here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely political. Unless you are available to play this games, the aws hirings has brought their toxic environment with them.

Cons

You will not be treated equally if you are in a different country, only US people are considered. They're racists and poor regarding results.

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Zillow Response
5mo
Thank you for sharing your perspective. We’re committed to building a workplace grounded in equity, respect, and fairness across all locations. Your insights are crucial for us to understand the challenges you faced. If you're willing to share more details, please contact us at careers@zillowgroup.com.
3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good starting out

Cons

If their internal processing systems are having issues and you're having difficulties stay in connected, they will turn it around on you and claim that it's phone call avoidance

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Zillow Response
5mo
Thank you for taking the time to share your experience. We appreciate you calling out both what worked for you and where things became challenging. Reliable tools and clear processes are critical, and feedback like this helps us 'Turn On the Lights' around where systems and communication can break down. We appreciate you sharing your perspective and taking the time to offer suggestions.
Viewing 61 - 63 of 2,507 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.