Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

• Solid overall company with clear product vision. • Competitive benefits and generally good global culture. • Interesting technical challenges. • Colleagues are capable and collaborative (outside specific leadership issues). • Intent to support teams is present (resources, willingness to help).

Cons

• Cultural equity doesn’t feel consistent for teams in Mexico (less voice/visibility in decisions). • Team leadership (in my org) lacked openness to feedback and changed direction frequently. • Mixed messages on pace vs. urgency (planned “relaxed” sprints turning into rush deadlines). • Micromanagement tendencies despite stated support. • Decisions defended even against clear data, causing rework and friction. • Impact of a junior manager without sufficient managerial maturity.

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Zillow Response
5mo
Thank you for your candid feedback. It’s disappointing to learn that your time with Zillow was not as positive as we strive to provide for all employees. Your insights are crucial for us to understand the challenges you faced, and we take them seriously. If you're willing to share more details, please contact us at careers@zillowgroup.com.
2.0
Nov 5, 2025

Great Company, But Its Best Days Seem Behind It

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people are truly exceptional — collaborative, kind, and genuinely invested in doing great work. - Remote work flexibility is a huge plus and allows for strong work-life balance. - The mission of helping people find home is meaningful and something many of us feel deeply connected to.

Cons

- Pay and raises continue to lag behind industry standards. - Promotional opportunities are limited and often feel out of reach, regardless of performance. - The cost of benefits has noticeably increased. - As Zillow has grown larger and more profitable, the focus has unfortunately shifted from employee wellbeing to shareholder satisfaction.

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Zillow Response
5mo
Thank you for sharing your feedback — we take it seriously. Your input helps us learn, improve, and keep building a better employee experience. We’d like to learn more about your experience, and strongly encourage you to raise your concerns with your HR Business Partner or via our anonymous reporting platform. Detailed information about reporting these concerns is available on the company intranet.
Viewing 100 - 102 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.