Zillow reviews

3.4

53% would recommend to a friend

(2,518 total reviews)
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Jeremy Wacksman

55% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jun 12, 2017

Its been a year and still loving it !

Recommend
CEO approval
Business Outlook

Pros

- Truly transparent leadership style- seems like ordinary people taking extraordinary care of their employee's, very inspiring! - Great benefits - Enough said here but more importantly- *leadership are always are striving to make Benefits even better*. - Very hands off management - open to new ideas, always willing to listen, great for someone who can navigate and make their own mark. Sometimes might seem too 'lax' but that's the trade-off - Core values are really practiced hard here!

Cons

- Not many benefits/life work balance geared towards workers with families - no flex work arrangements - commute to work every day is a bit too daunting for folks who live 20-30 miles away. These deter some referals away too. -Since a lot of the growth is organic, there are a lot of mid-level pm's and managers who might not have a lot of industry exposure, need to invest and mentor to setup these roles for success. - Product strategy doesn't seem to be open to expanding out of the continental us.

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Zillow Response
9y
Thank you for submitting a review, and I’m so glad that you’re loving you job at Zillow. We really try to be transparent and lead with our core values, so it’s great to hear that you appreciate that. While we try to be very supportive of working parents in terms of encouraging a healthy work-life balance and offering great parental leave – as many of us on the leadership have families that we want to prioritize as well – we believe that having all of our employees in the office to collaborate is the most efficient way to share ideas and build great products. I know many employees enjoy getting on top of work during their commute using the free Orca passes we provide. And in terms of new managers, you’re right that we need to be continuously training our leaders to be effective and inspiring. We’ll keep providing training and mentoring along those lines, but please always feel free to grab your skip-level manager or HR business partner to get additional support. Again, thank you for sharing your feedback and being part of the Zillow team! -Rebekah (VP Product)
5.0
May 30, 2017

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been at Zillow Group for a little over a year and I can't say enough nice things about the company. I am so thankful for such a bright and well-rounded executive team. It is wonderful to see woman in 2 of the chief level positions. I often feel appreciated in my role.

Cons

I feel that I am paid fairly, although my most recent pay increase was less than I expected. That could have been due to the fact that I had only been at the company for 8 months when raises were distributed.

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Zillow Response
9y
Thank you for the feedback and I'm glad you are happy here! - Amy (COO)
5.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

1. Speedy follow up interviews. 2. Detailed phone interview with benefits & the duties of the workflow. 3. Freedom we have at Zillow as an employee. 4. Free breakfast and snacks! 5. The view of the office. 6. My co-workers and zillow group as a whole. 7. Work - Life balance.

Cons

A little more in-depth information as a new hire on giving more guidance on how to set up the 401K and stocks. It seemed like that was left in the blue, and a little harder to find out on my own.

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Zillow Response
9y
Hi, thanks for the feedback. Great to hear our culture makes you feel welcome and productive! As you settle in, please reach out to me with suggestions or ideas to keep us moving in the right direction. As for the 401k and stock info, that's a good call out. Reach out to you manager or me, and we'll get you connected with someone from our awesome benefits team who can provide more guidance. -JR Gast, VP Client Experience jrg@zillowgroup.com
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Glassdoor has 2,705 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.