Zillow reviews

3.4

53% would recommend to a friend

(2,517 total reviews)
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Jeremy Wacksman

55% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Apr 10, 2017

Awesome Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Zillow has a terrific internal culture and a great sense of work/life balance. Despite the high expectations at work, it's entirely possible to unplug for an evening, weekend, or vacation and set work aside. The company recognizes talent and quality contributions and there are a lot of opportunities to move up.

Cons

I'm struggling to think of any significant negatives.

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Zillow Response
9y
Great to hear! Thank you for the review and thank you for your contributions to making ZG great! - Amy (COO)
5.0
Apr 7, 2017

The Best Company...Ever!

Recommend
CEO approval
Business Outlook

Pros

Zillow is the best company you will ever work for. Why? It has a world class leadership team from the CEO right down to the team managers (follow the CEO on social media if you have a chance). There is a lot of transparency from senior management about what we are doing and why we are doing it. I always feel like I am part of something amazing every single day. It feels like a two-way street in the office, where employee feedback is always listened to and appreciated. I am not from America, but I felt valued, welcomed and included from the moment I walked in to my first interview until now. The company’s values in key issues such as equal pay for woman & pro-diversity makes me very proud. They retain the best talent in the industry through their company culture, innovation, ‘move fast think big’ attitude, and striving to be a top employer in tech. The office is so up-beat, it’s hard not to smile as soon as you walk in each morning!

Cons

There are no cons I can think of.

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Zillow Response
9y
Thank you so much for your review. We’re working hard to create an inclusive and open environment, and so it’s especially heartwarming to hear feedback specific to those areas. The core value of Move Fast and Think Big (which you highlighted) is a large part of what makes Zillow Group a fun place to be, and I’m glad you’re feeling the impact of it. I’m happy that you don’t see any cons, though if you ever come across one, please don’t hesitate to talk to your manager, or you can contact me at tonys@zillowgroup.com. Tony Small, Group Vice President, Sales and Operations
2.0
Apr 7, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits are fantastic. Insurance, 401k, and stock options were all above average. Lots of additional perks like the occasional catered lunch. I had some fantastic co-workers as well.

Cons

I really wanted to make a career here, but could not fit into their mold. This is a call center job. The work was very repetitive and the pressure to perform at a high volume was always present. I very rarely left my desk so I could hit the call metric that was requested. Leadership was very focused on call volume which in turn decreased the quality of our work.

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Zillow Response
9y
Thank you for your feedback. Really great to hear you felt your co-workers and our benefits were fantastic. I agree we perform a high volume of tasks in a day, but strongly disagree that quality declines because of that. Our dedicated quality assurance program, reoccurring team meetings, and individual 1:1s make sure we focus on quality interactions. I'm happy to hear more details if you'd like to give me direct feedback. Email me any time at jrg@zillowgroup.com
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Glassdoor has 2,704 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.