Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,704 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 53% of employees would recommend working at Zillow to a friend and 47% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Zillow?

53% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (41) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 355 reviews)); "Great people and mandatory fun (no joke)!" ((in 241 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 161 reviews)); "Good pay and was remote." ((in 105 reviews)); "Great teammates and company culture." ((in 61 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 90 reviews)); "Made some bad calls in 2021 that caused massive layoff" ((in 65 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 56 reviews)); "No training was given." ((in 28 reviews)); "Upper management may or may not be aware of this, a real shame if they do." ((in 27 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

53% would recommend to a friend

(2,517 total reviews)

Jeremy Wacksman

55% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,517 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 30, 2017

Truly Living the Values

Consumer insights manager

Recommend

CEO approval

Business Outlook

Pros

- Everyone at the company (at all levels of leadership) truly lives the values that the company has laid out - Colleagues are very competent, knowledgeable, respectful and open to new ideas and concepts - Support from leadership is second-to-none - Truly customer-focused - Office perks are not bad, either! - Benefits outside of salary are generous and much-appreciated - I have never been treated so well by everyone as I have here - I genuinely look forward to coming into the office every day

Cons

- Working out the kinks as the company transitions from a very small start-up to a larger company (acquisitions, lack of clear systems / processes) --> Not the place for someone that needs to have clear and precise processes in place to be comfortable. You have to be willing to create your own. - I really wish that it wouldn't rain this much in Seattle.

Zillow Response

9y

Thank you for the feedback and advice. I'm so glad you are happy here! - Amy (COO)

3.0

Mar 27, 2017

I have been part of a sales team at one of the newer divisions at Zillow

Account executive

Recommend

CEO approval

Business Outlook

Pros

Relaxed atmosphere, low stress, generally achievable quota, great co workers, flexible schedule, great vacation time. The job is easy as long as you remain focused and creative.

Cons

Money could be better. Advancement is limited. Lots of favoritism and politics by managers. Repetitive work and Inefficient workflow for salespeople.

Zillow Response

9y

Thank you for your feedback. I’m happy that you like the atmosphere, co-workers, and a lot of the benefits (and thanks for staying focused and creative!) Regarding your feedback on favoritism and hiring too many people, we work hard to prevent both of these things (though understood we may not always be perfect here.) If you can provide me with any specifics, I can help further and try to fix some of the issues you’re seeing – feel free to email me directly at tonys@zillowgroup.com. –Tony Small, Group Vice President.

4.0

Mar 27, 2017

Zillow and CES/PAC review. Growing department in a fantastic company!

Client engagement specialist

Recommend

CEO approval

Business Outlook

Pros

This is mainly a review regarding the Client Engagement Specialist (CES) position. The position is a great way to meet like minded, career oriented young professionals. I thoroughly enjoyed the people I worked with and appreciated their attitudes. In the CES role you get to start at the ground level in a market changing company and interact with many different audiences from website consumers, to real estate agents, to lenders as well as internal departments. The CES position is what you make it. It can be extremely valuable if you take the time to cultivate relationships, build your network and learn more about Zillow Group. My former manager Justin, was one of the best mangers I have had in my professional career. He took the time to listen to me (regarding the good and the bad), he always made time for me and my team and he was always on our side and represented us in a good light. I have since moved on from that role (and stayed within Zillow Group) but if it was not for Justin, I probably would not have my new position within the company.

Cons

Being a CES on the Premier Agent Concierge (PAC) team does come with challenges like any position at any company. PAC was a pilot when I started and grew into a full fledged department within Zillow Group. Now staffing almost 300 employees (including team leads and managers), it comes with growing pains. The job can be monotonous and team leads and managers have a difficult time combating that. You occasionally deal with rude consumers and unprofessional agents. PAC also has long hours and works weekends and holidays so it can be hard to get the time off you want and the schedule does not work for everyone. Zillow Group has a phenomenal culture with company events and perks and PAC member do not always get the opportunity to part-take in those. Management says they are working on it but have never had a successful solution. Much of this has to do with the nature of the job and isn't necessarily a short coming on Zillow's behalf, but they are things applicants should be aware of.

Zillow Response

9y

Hi, thanks for this very thoughtful feedback. I especially like your advice to management. I agree, and we will 100% continue to ask and listen to everyone in the department. It's one of the great ways to stay true to our values, and will help take us to the next level. I also agree that PAC not being able to enjoy all the cultural events is big problem, and definitely worth solving. Lots of sweat equity going for that now, and I'm sorry you won't be here to benefit once we've improved! But know I hear that loud and clear (literally working on some of that this morning actually). I'd love to hear more specifics on things we should attack to make PAC even better, so shoot me a note at jrg@zillowgroup.com - JR Gast, VP Client Experience.

Viewing 1990 - 1992 of 2,517 Reviews

Jobs at Zillow

Partner Support Consultant

Transaction Management Associate

LOA Specialist (Part-Time)

Account Executive, Single Family Rentals

Senior Manager, Preferred

Zillow

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Truly Living the Values

I have been part of a sales team at one of the newer divisions at Zillow

Zillow and CES/PAC review. Growing department in a fantastic company!

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