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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,513 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jan 25, 2017

      Don't complain to HR or you will get fired "for performance" without missing quota.

      Senior business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      For 46 months straight, I kept meeting great people with strong talents. Building relationships with Agents from a cold call on to years of consulting and Truly helping the agents grow their business.

      Cons

      Managers that have been there for years are lazy and if you report this to HR you get let go. Seen it happened and when I couldn't keep quite I too was let go.

      avatar
      Zillow Response
      9y
      Thanks for your feedback. I am glad to hear that you met great and talented people during your time here and agree that our employees are the best. Though I appreciate your point of view, I don’t agree with your assessment of our managers or HR. I believe we hold all of our people to high standards, and we have an open door workplace so that, if any employee identifies an opportunity for improvement, they can approach leadership or HR to be heard - and do so freely without the concern that you expressed. If you feel like you experienced something different, I would like to understand it more so we can potentially improve. You can reach me at chrisl@zillowgroup.com. Chris Lowe Senior Director - Inside Sales
      4.0
      Jan 24, 2017

      Pretty good place to work at

      Senior software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome physical environment. Zillow tends to hire smart people who also have empathy towards others. Lots of room for growth in the business. Decent compensation. No on-call. A lot of promotions from within.

      Cons

      Slow release process. It's being worked on but was shipping once every 2 weeks, and sometimes once a month, which can be frustrating when what you work on requires iterations. A lot of tech stack is result of hack week projects that doesn't seem to have much ongoing support. Some teams lack clear charter.

      avatar
      Zillow Response
      9y
      Thank you for your feedback. I see that you are a former employee, so you might not know that we have moved to weekly releases and are working on improving our deployment and monitoring processes as we head toward a continuous deployment model. Our "Velocity" model of having a small core team working with all the product teams on core tools and architecture is going reasonably well and in the last 3-6 months the ramp of people engaging and projects getting shipped from the Velocity backlog is increasing. There is certainly a lot more time being dedicated (target has been 15%) towards this work, and while some engineers work on these projects during Hackweek (which happens in Seattle 3 times a year), much more is being done outside of Hackweeks. So, room for improvement, but progress is being made. If you or anyone still at Zillow has more specific feedback or ideas on specific projects we should prioritize, please reach out to me and your manager. And if anyone has any doubt what the charter of their team, PLEASE talk to me and your team lead. With our small team model, there should be clear alignment and understanding on this. Again, thanks for your feedback and best of luck in your current gig. - David Beitel, Zillow Group CTO.
      5.0
      Jan 24, 2017

      New Hire

      Mortgage loan specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management style around MLOA is very relaxed. They don't micromanage by any means and they help you get on your feet rather quickly with their solid training program. It lasts about two weeks, but it gives a solid rundown on how to operate the systems and teaches you what you need to know to get started.

      Cons

      To do the job well, some late nights are required and some work on the weekends. However, those hours outside of typical business hours really pay off for yourself.

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