Zillow reviews

3.4

53% would recommend to a friend

(2,512 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Sep 23, 2016

very good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work environment to be

Cons

no cons to write for this company

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Zillow Response
9y
Thank you for the review and advice. I'm glad you are happy here! - Amy (COO)
5.0
Sep 21, 2016

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back work enviornment, lots of room for growth, company events, casual dress, pay/benefits, coworkers will jump in to help you out if they see you're struggling

Cons

Can be a high stress level job, but can also be very rewarding if you want to put in the effort

3.0
Sep 20, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a very good company overall. Really good benefits, good pay, and the upper management such as the CEO are awesome.

Cons

The Premier Agent Concierge department is a decent job, but management makes it really difficult to enjoy and prosper in. It's honestly the worst management team I've ever had. They're the bottom of the barrel in intelligence, but had connections or were found attractive by upper management and were promoted to their position. I know that's usually how it goes, but it's worse here than anywhere else I've ever been, by far. I cannot stress this enough, I really can't, they basically only know how to micromanage, they have no actual skills or abilities to improve you or the team. Beware, if you don't like being treated like a 4 year old, or actually want to go places in your career, this is not a place you want to be. The job itself is basically making the same 30 second phone call 400 times a day, repeating the same thing over and over and getting hung up on and screamed at. You gain no more career skills than a telemarketer does in this position. I would recommend it for people as an in between job, but not as a serious career.

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Zillow Response
9y
Thanks for your detailed comments. Though I’m glad you liked Zillow, I’m sorry you didn’t like the job itself or your particular manager. We try hard to ensure that people are promoted based on merit, and we’re also working on additional manager/leadership training. If you can provide specific feedback, I’d definitely like to hear it – feel free to email me at tonys@zillow.com. The job can be repetitive, but we’re also thinking of and working on ways to improve that. It’s also true that, even though we try to be very clear re: job expectations, the role just isn’t the right fit for some people, and that might have been the case here. Thanks again for your feedback and good luck on your next career step. Tony Small Vice President and General Manager, Premier Agent
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Glassdoor has 2,699 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.