Is Zillow a good company to work for?

Zillow has an overall rating of 3.4 out of 5, based on over 2,707 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 52% of employees would recommend working at Zillow to a friend and 46% have a positive outlook for the business. The best reviews about Zillow have been left by employees working as Software Development Engineer , Senior Business Consultant and Sales Associate .

Does Zillow pay their employees well?

According to anonymously submitted Glassdoor reviews, Zillow employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Zillow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Zillow?

52% of Zillow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Zillow 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Zillow?

Sales Executive (137) , Software Engineer (73) , Account Executive (69) , Inside Sales Consultant (69) , Mortgage Loan Officer (46) , Client Engagement Specialist (43) , Software Development Engineer (41) , Senior Software Engineer (36) , Connections Specialist (33) , Loan Officer (31) , Business Consultant (30) , Director (28) , Advisor (27) , Business Advisor (25) , Program Manager (25)

What are the pros of working at Zillow according to real employee reviews?

"Benefits are great and helpful" ((in 354 reviews)); "Great people and mandatory fun (no joke)!" ((in 243 reviews)); "The company will consider input from all levels and fosters a great work life balance." ((in 162 reviews)); "Good pay and was remote." ((in 99 reviews)); "Great teammates and company culture." ((in 60 reviews))

What are the cons of working at Zillow according to real employee reviews?

"Senior leadership made some very poor choices in allowing the Zillow Offers biz to continue on." ((in 89 reviews)); "Zillow thinks big and moves fast which can cause issues and is why there were massive layoffs" ((in 69 reviews)); "If you have a good manager who doesn’t micro manager you will be great." ((in 60 reviews)); "Upper management seems adamant about providing the best work environment for their employees and has put forth much time and energy into this matter." ((in 29 reviews)); "No training was given." ((in 26 reviews))

What are employees saying about Zillow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Zillow layoffs and their outlook for job security at Zillow in 2026.

What are the top reviewed Zillow locations?

Seattle , Irvine , Denver , New York , Overland Park , San Francisco , Atlanta , Centennial , Dallas , Scottsdale , Los Angeles , Phoenix , Chicago , Kansas City , Lincoln , San Diego , Austin , Cincinnati , Tampa , Orlando , Washington , Minneapolis , Houston , San Antonio , Portland , Kansas City , Texas City , Sacramento , Jacksonville , Miami

Zillow reviews

3.4

52% would recommend to a friend

(568 total reviews)

Jeremy Wacksman

55% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

568 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Mar 2, 2026

Not so great anymore

Product manager

Recommend

CEO approval

Business Outlook

Pros

Used to be a collaborative company where you can take calculated risks

Cons

Poor career advancement (based on optics - manager favoritism vs. actual performance)

Zillow Response

4mo

We appreciate you being upfront with your feedback. Hearing where we can do better gives us real insight into how to keep improving the employee experience. Your perspective helps us grow, and we’re grateful you took the time to share it.

1.0

Feb 25, 2026

Too many changes and re-orgs that leave people without a job

Director

Recommend

CEO approval

Business Outlook

Pros

I can think of zero pros for working at Zillow

Cons

Brand recognition doesn’t always reflect internal reality. In my experience, employees were treated like numbers rather than long-term investments. High performers were not immune to layoffs, and decisions appeared financially driven rather than performance-based. Transparency during periods of change was limited. I would strongly encourage candidates to carefully evaluate job stability before joining.

Zillow Response

4mo

We appreciate you sharing your candid perspective. We understand that periods of change and reorganization can have a significant impact on people’s experiences. While business decisions can be complex, we recognize the very real human impact behind them. Thank you for taking the time to share your feedback. If you’re open to continuing the conversation, we’d welcome the opportunity to learn more at careers@zillowgroup.com.

2.0

Feb 19, 2026

Sounds good at first

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Good ideas and thoughts conveyed by management Many knowledgeable people and caring people in multiple departments Collaboration with others was strongly encouraged Understands that AI is a tool and not a replacement for many interactions

Cons

The company has grown quickly, and with that came frequent tool changes and increased structure. Planned breaks and stricter KPI tracking significantly changed the workday from a more flexible environment to a more rigid and stressful one. Performance metrics and KPIs changed frequently, which made it difficult to consistently understand expectations. After several months of shifting performance standards, I was ultimately let go for performance reasons, despite receiving positive feedback in regular 1:1s. Workload and system complexity increased over time, with limited support or adjustment when responsibilities became overwhelming.

Zillow Response

4mo

Thank you for taking the time to share your detailed feedback. We recognize that periods of rapid growth can bring changes to tools and processes, and that can impact people’s day-to-day experience in meaningful ways. We appreciate you sharing both the positives you experienced and the areas where things felt challenging. Feedback like yours helps us reflect and improve.

Viewing 19 - 21 of 568 Reviews

Jobs at Zillow

Support Services Specialist

Support Services Specialist

LOA Specialist (Part-Time)

Manager - Rentals Collections

Transaction Management Associate

Zillow

Zillow reviews

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Reviews by job title

Reviews about "Compensation"

Not so great anymore

Too many changes and re-orgs that leave people without a job

Sounds good at first

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