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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,509 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jun 21, 2015

      Best job I've had so far

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow gets it. The management seems to put a lot of thought into what makes a great workplace and does everything they can to empower their employees to be successful and happy. One thing that always bothered me about previous employers was the lack of internal communication regarding company direction and decision making. I've never once felt like I was in the dark at Zillow, and if something wasn't immediately obvious I've always had my questions answered honestly. As an engineer I've always felt like I've had a clear goal and direction, and I've never had to spend time spinning my wheels wondering what I should be doing. Management works hard to unblock things if any hurdles do arise, as long as you're willing to admit when you're having trouble.

      Cons

      Zillow is a very team-oriented company, so if you're the type that loves personal glory and recognition, you might not do well. Achievements definitely get recognized, but arrogance is massively frowned upon. That's not really a con for most people, but it might be for some.

      avatar
      Zillow Response
      10y
      Thank you very much for the positive comments. We certainly put a lot of effort into communicating and making sure everyone knows the strategic direction of the company and how each team and their projects meet the important goals we look to achieve. At the end of the day, I want everyone to know why what they are working on is critical to the success of the company. Thank you as well for all your efforts and contributions. Zillow is a team sport and we believe the efforts of a strong team allows the best ideas and the best products to be realized. Of course there is always room for improvement, so as you see ways we could be better, please pass those on to your manager, team and me. Thanks again, - David Beitel CTO, Zillow Group
      5.0
      Jun 20, 2015

      In-Market Sales, Rentals

      In-market sales, rentals
      Recommend
      CEO approval
      Business Outlook

      Pros

      The data we share helps people find a home-- and that is really cool! I enjoy being part of a team that provides meaningful data, embraces technology and focuses on the consumer experience. The Zillow Group is a brand that I trust and feel good about representing. I'm on the rentals team and I like the substance we're bringing to the multi-family housing industry. We operate with a fraction of the people compared to our competitors and according to the April and May comScore data we rank as #1 for amount of rentals traffic to our websites. It's awesome that we operate lean and yet have the highest number of consumers searching on our network for a place to rent. Paying consumers also appreciate this because it helps control advertising cost. A side note... Prior to joining the Zillow Group I was a client. The contacts they delivered to my leasing teams were quality, the service superior and return on investment was my lowest cost per lease for a paid advertising source. Now that I'm part of the Zillow team it makes my day when I hear this type of feedback from customers. I hope this employment review helps anyone considering joining the Zillow Group! PS Yes, expectations are high however they are also realistic!

      Cons

      The biggest challenges I've experienced in the rentals division is clear communication and sometimes putting the cart before the horse. This is to be expected as the In-Market Sales role is still relatively new and the team grew fast. There have been improvements in just the last couple of weeks. The culture is really special at the Seattle office and sometimes I need a good reminder of this because I work remotely from another state. Leadership is doing the best they can to communicate the culture and this is appreciated!

      4.0
      Jun 19, 2015

      Zillow is great!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rewards their employees and encourages them constantly. Leads are great at reminding everyone that their hard work is recognized. Colleagues are always willing to help. Always building better processes and platforms.

      Cons

      Sometimes when there are issues that need to be solved right away you tend to hit a wall. Need more developers to assist with technial errors. Communication internally can be better.

      avatar
      Zillow Response
      11y
      Thank you for this review. I'm glad you had a good experience at Zillow, and I wish you all the best.
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      Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.