Zillow reviews

3.4

53% would recommend to a friend

(2,508 total reviews)
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Jeremy Wacksman

56% approve of CEO

47% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Oct 6, 2014

Good company, good people, boring job.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, nice people, nice offices, room for growth, nice benefits, stock options, decent training program.

Cons

Can't speak for other departments, but sales and account management is dull. You're working in a call center - talking to real estate agents, having the same conversation ALL DAY LONG. Team leads are supportive and my manager was a nice guy, but if you don't enjoy being on the phone and want more action in a job, this isn't for you. They watch you more than you think and the first month is really more of a trial run - come in early, stay late, take a short lunch or you're sacked - simple as that. If you're in sales, prepare for a grind - if you're good at it, theres money to be made. If you're not - pack your bags. Account management - don't get used to a lot of money - you won't make it. Enjoy talking to real estate agents and having the same conversation every day all day. Your headset and free popcorn will be constant companions.

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Zillow Response
11y
I run the Inside Sales org at Zillow and thanks for taking the time to review your experience. I'd like to address your concerns: • As with any job, there is a certain amount of routine that's required but I think our people would tell you this is one of if not the most interesting sales jobs out there because: 1) The product works and when we sell to the right real estate agent, the ROI is there and the feedback we get from happy clients is hugely satisfying. 2) we're constantly improving our product and systems so there are lots of learning opportunities that help our people improve and grow. 3) every real estate agent has a different story to tell regarding his or her business - the sales process starts with understanding these unique businesses and offering a solution that meets the agent's needs. The sales position calls for people to work 8 hour days and we don't micro-manage people's schedules - that said, we do manage our people to make sure they are getting enough sales presentations every day to be successful. If you have specific ideas on how to improve the sales role at Zillow, I'd be happy to speak with you. Doug Slotkin Dougs@Zillow.com
5.0
Oct 2, 2014

writer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company, cutting edge, smart, fluid, fast, industry leader

Cons

hard to think of anything negative

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Zillow Response
11y
Thank you!
2.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Health benefits. Weekly catered lunches and snacks provided. Nice office. After a year you can be considered a veteran because of turn over.

Cons

Job hours are beyond a legal right without overtime. It's a class action suit lawyers dream. Job has high call demand that keeps you late and often beyond a 9-10hr day. Lunch breaks are discouraged. Guilt if you have any appointments or need a break. You feel overworked and over regulated. Not a good job for parents. To cry or breakdown is normal. Hard to make good money your first year. Top sellers are awarded with a t-shirt or swag. High turn over and most new hires won't last 90 days. Management can act childish and quickly decide your fate at the company.

Viewing 2317 - 2319 of 2,508 Reviews

Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.