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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      53% would recommend to a friend

      (2,508 total reviews)
      avatar

      Jeremy Wacksman

      56% approve of CEO

      47% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,508 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      3K reviews
      5.0
      Mar 12, 2014

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work! Lots of opportunity at Zillow and a great work environment for someone looking to grow in their career.

      Cons

      Very Seattle-centric. A lot happens at Zillow HQ and Sales is the only department that really gets to expand nationwide.

      avatar
      Zillow Response
      12y
      Hi Former Employee, Thank you for your review, and I'm glad you had a good experience at Zillow. Sorry to have lost you - I wonder why you left? Good feedback on how we can improve things in the non-Seattle office. Almost half of our company is now based outside of Seattle, so it is critical that we get this issue right. I've just come back from 2 weeks of travel to our non-Seattle offices: 2x to SF, 2x to NY, 1x to Lincoln. It was great to spend time in those offices and meet more people. I learned a lot, and I will continue to visit our non-Seattle offices as much as possible.
      4.0
      Mar 5, 2014

      A good place to work with lots of smart people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good leadership vision and opportunities to grow, a place where good ideas can come from anywhere, get heard and get implemented

      Cons

      Benefits could be better, e.g., 401k matching, lower deductible health/dental plans

      avatar
      Zillow Response
      12y
      Thank you for the review, and I'm glad you are having success at Zillow. Regarding your comment that some teams aren't as efficient as they should be, I agree. If you ever have specific suggestions about things we can do to improve that, please send me mail at our "speed" alias, or if you want to send it anonymously you can do that through our ZillowTalkBlog (the internal blog). As you know, I want us to move as quickly as possible. Resources are plentiful; time is scarce.
      5.0
      Mar 4, 2014

      Smart, collaborative people committed to a clear and important mission

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been here for over 3 years(maybe a little more, maybe a lot more). I can count on one hand the number of days I've woken up in the morning and not felt like coming into work. A simple gauge and it's a big one for me. It's awesome to work on something as meaningful as empowering people to make better decisions about one of the most significant aspects of their lives. To do this with co-workers as smart, innovative and devoted as you'll find anywhere. To do this with one of the absolute best leadership teams around(just look at their track-records!). To be part of #1 -- the undisputed leader! -- in this space. And the part that excites me most is that even after so many years, even given the dominant leadership position we have, it is absolutely true when Spencer tells us that we've only just begun and that there is much, much more to do. There is so much more we can do for consumers, and so much more we can do for real estate professionals. Really. What more do I need?

      Cons

      We're growing fast, organically and through acquisitions. There are inherent challenges to this that we're not immune from and as much I trust we'll get through all of it just fine, ultimately, it can make for challenges here and there in the interim: clarity/ambiguity, communication, prioritization, culture, recruiting/talent, employee development, operational vs strategic, etc. Again, the typical challenges for a high-growth company so not necessarily unusual but certainly something that keeps us on our toes and can be distracting at times. Overall, though, I'll take all the goodness that comes from this growth since I trust we'll manage through the Change -- but it's never a given/guarantee and will require diligence, smarts and patience. I'll also echo what others have said here that it sometimes would be nice to slow down a little bit, take a step back and attend to doing some things a little bit better versus rolling out more and more new stuff. It's the classic quality vs quantity/speed/TTM dilemma and I know it's a tough and core strategic challenge to figure out.

      avatar
      Zillow Response
      12y
      Thank you for the great review and feedback. You are right that we are running so fast here (which is good) that sometimes mistakes can be made, and sometimes we aren't quite as efficient as we could be. I also wonder sometimes whether we could do a better job of slowing down to celebrate our wins. We have so much that is going right at Zillow that we rarely take a moment to appreciate it. We have a bit of a "what have you done for me lately" mentality, which I'm sure wears on people over time. I agree that "culture needs to be nurtured". That's one of my key themes for 2014. We are too big for the culture to just happen naturally now. We need to work at it a bit more. We can do it, but it takes time. It's sort of like a marriage -- in the first few years, everything works great. But as life gets more complicated (children, other commitments), you sometimes need to work at it to make sure you tend to the little things, which all add up.
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      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.