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      Zillow

      Engaged Employer

      Zillow reviews

      3.4

      54% would recommend to a friend

      (2,509 total reviews)
      avatar

      Jeremy Wacksman

      57% approve of CEO

      48% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.1

      Career opportunities

      2.8

      Senior management

      Zillow has an employee rating of 3.4 out of 5 stars, based on 2,509 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Feb 12, 2025

      Real Estate with Passion, Purpose

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      At Zillow, a Sales Executive can thrive in a dynamic, innovative environment, where they’d have the opportunity to shape the future of real estate technology while working alongside a team of passionate, driven professionals. With competitive compensation, ongoing development opportunities, and the chance to make a real impact in a rapidly evolving industry, Zillow empowers its Sales Executives to succeed and grow in their careers.

      Cons

      I was only kept 5 months before being laid off even though I was being successful in my role.

      3.0
      Feb 11, 2025

      Decent Job

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, great leadership and management in the Premier Agent dept.

      Cons

      High quotas, excessive cold calling, angry clients and customers.

      avatar
      Zillow Response
      1y
      Thank you for your feedback. We take your concerns seriously, as they help us pinpoint specific areas needing improvement. Please reach out to us at careers@zillowgroup.com so we can understand your situation better.
      1.0
      Feb 11, 2025

      Toxic positivity fueling toxic culture

      Sr customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good benefits - Opportunities for career advancement if you drink the kool-aid and hit sales goals - Remote work flexibility

      Cons

      - Relentless toxic positivity from manager level and higher - sales pros must pretend to be happy and pretend everything is amazing, or they will be targeted and forced out - Sales goals are high and often unsustainable - if sales pros miss goal 2 times in a row, they will be fired - Leadership pushes sales pros to take time off to meet their "work-life balance" goals, then sales pros struggle to hit goals and have to stress about getting fired - The cycle continues - sales pros are all miserable but stuck behind a facade of happiness and fun (see note on toxic positivity)

      avatar
      Zillow Response
      1y
      We're sorry to hear that we missed the mark in providing you with a positive employee experience. We hold ourselves to high expectations and are committed to continuous improvement, and your review provides us an opportunity to learn and grow. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com
      Viewing 274 - 276 of 2,509 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,696 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.